Associate Claims Adjuster, Workers Compensation

Liberty Mutual Insurance; Rocklin (CA); Hybrid; USD 70.000 - 100.000; Vollzeit

Zusammenfassung

Liberty Mutual Insurance is hiring a Workers Compensation Claims Specialist in a hybrid setting designed for collaboration and growth. You will develop expertise to conduct investigations, assess liability, evaluate losses, and negotiate settlements on mid-sized to large commercial accounts.

Based in California, the role supports policyholders and partners through a comprehensive training program, mentoring, and on-the-job training, with potential for remote work supporting focused tasks.

Qualifikationen

• Effective interpersonal, analytical and negotiation abilities.
• Ability to present information clearly and concisely.
• Proven ability to build and maintain relationships.
• Experience in professional settings; customer service/retail background a plus.
• Analytical skills to gather facts and draw conclusions; bachelor’s degree or equivalent.

Aufgaben

• Investigates new claims by reviewing reports and gathering information.
• Establishes action plans based on case facts and resources.
• Manages an inventory of workers' compensation claims and negotiates settlements.
• Estimated loss costs using available instructions and market practices.
• Determines coverage based on investigation findings and advises policyholders.
• Reviews and dispositions assigned claims within authority and compliance.
• Updates files and implements plans to mitigate exposure and improve outcomes.

Kenntnisse

Interpersonal skills

Analytical ability

Negotiation

Communication clarity

Professional experience

Ausbildung

Bachelor’s degree or equivalent

Jobbeschreibung

Description

At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.

The Workers Compensation Claims Specialist works within a Claims Team under direct supervision, develops the knowledge and skills needed to conduct thorough investigations, make decisions about liability / compensability, evaluate losses, negotiate settlements and manage an inventory of commercial property/casualty and disability claims by participating in a comprehensive training program, one-on-one mentoring, and on-the-job training. Assists in providing service to policyholders/customers on mid-sized and/or large commercial accounts.

Description

At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.

The Workers Compensation Claims Specialist works within a Claims Team under direct supervision, develops the knowledge and skills needed to conduct thorough investigations, make decisions about liability / compensability, evaluate losses, negotiate settlements and manage an inventory of commercial property/casualty and disability claims by participating in a comprehensive training program, one-on-one mentoring, and on-the-job training. Assists in providing service to policyholders/customers on mid-sized and/or large commercial accounts.

Hybrid Work Model

This position follows a hybrid work model. Candidates residing within 50 miles of a Liberty Mutual office in Lake Oswego, OR; Las Vegas, NV; or Chandler, AZ will be required to work from the office two times per month. Candidates located in California will be designated as fully remote. Title and compensation will be determined based on the selected candidate’s experience, skills, and geographic location. (Please note this policy is subject to change.)

Responsibilities

• Investigates new claims by reviewing first reports of loss and supporting materials, determines the best first point of contact (injured workers, customers, witnesses, etc.) to gather information regarding injuries or loss refers tasks to auxiliary units as necessary and posts file accordingly.
• Establishes action plans based on case facts, best practices, protocols, jurisdictional issues and available resources.
• Manages an inventory of worker's compensation claims, evaluates compensability/liability and losses, and negotiates settlements within prescribed limits.
• Establishes accurate loss cost estimates using available resources, special service instructions, and market protocols.
• Confirms or denies coverage based on facts obtained during the investigation and advises policyholders as to proper course of action.
• Responsible for review, analysis, and disposition of assigned claims within authority limits and state compliance.
• Updates file, strategizes and executes plans to mitigate exposure and increase disposal.

Qualifications

• Effective interpersonal, analytical and negotiation abilities required.
• Ability to provide information in a clear, concise manner with an appropriate level of detail.
• Demonstrated ability to build and maintain effective relationships.
• Demonstrated success in a professional environment; success in a customer service/retail environment preferred.
• Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent.
• Knowledge of legal liability, insurance coverage and medical terminology are helpful, but not mandatory.
• Licensing may be required in some states.

About Us

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Pay Philosophy

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco