Associate Chief Nursing Officer

01 Kaweah Delta Health Care District; Visalia (CA); On-site; USD 216,000 - 324,000; Full time

Job summary

Kaweah Health is seeking an Associate Chief Nursing Officer (ACNO) to assist the Chief Nursing Officer in executive-level management of resources, strategic planning, and development. The ACNO will oversee patient care areas, lead quality initiatives, and participate in committees with hospital leadership and medical staff.

Qualifications include CA RN license with ANCC NE-BC/NEA-BC credentials, a BSN and a Master's degree, and at least six years of nursing management experience.

Qualifications

• Requires CA RN license and National leadership board certification (ANCC) including NE-BC; NEA-BC within 2 years.
• Master's degree in nursing, health care, business, or related discipline.
• Six years of experience in patient care management including nursing management.

Responsibilities

• Ensure continuous improvement to measure performance against standards in clinical and non-clinical services.
• Develop and implement mechanisms for uniform quality of nursing and patient care.
• Monitor customer satisfaction using applicable tools; conduct rounds with patients, families, staff and physicians.
• Follow-up on patient complaints and incident reports and ensure timely resolution.
• Establish budget requirements and manage to targets; oversee staffing and performance evaluations.
• Collaborate with Kaweah Health leadership, hospital management, and medical staff.

Skills

Leadership

Communication

Strategic planning

Budgeting

Collaboration with physicians

Education

BSN

Master's degree in nursing/health care

Job description

Kaweah Health is a publicly owned, community healthcare organization that provides comprehensive health services to the greater Visalia area in central California. With more than 5,000 employees, Kaweah Health provides state-of-the-art medicine and high-quality preventive services in our acute care hospital, specialized health centers and clinics. Our eight-campus healthcare district has 613 beds and offers comprehensive health services across a broad continuum of care. It takes a special person to work for Kaweah Health. We serve a region where the needs are great, which makes the rewards even greater. Every day, we care for people facing unique challenges and in need of healing. Throughout it all, our focus is to make a difference, and we do — in the health of our patients, our loved ones, and our community.

Benefits Eligible Full-Time Benefit Eligible Work Shift Day - 8 Hour or less Shift (United States of America) Department 8618 Executive Team

The Associate Chief Nursing Officer (ACNO), promotes high quality, patient-centered care by assisting the Chief Nursing Officer (CNO) in executive-level management of resources, strategic planning, and development. The ACNO has operational and functional responsibility for a group of patient care areas and/or special projects or initiatives. Develops communication, knowledge, leadership, professionalism, and business skills necessary to advance to a CNO. The ACNO will serve on various committees of the hospital, while collaborating with the Kaweah Health leadership, the hospital management team, and the medical staff. Plans, leads, organizes, directs & evaluates the delivery of patient care to achieve sustained outcomes. Key components of this leadership role include monitoring of quality, patient satisfaction, and budgeting standards, while managing to achieve hospital and organization wide goals.

QUALIFICATIONS

• License /Certification Required: CA RN license National leadership board certification through the American Nurses Credentialing Center (ANCC) NE-BC; NEA-BC within 2 years.
• Education Required: BSN Master's degree in nursing, health care, business, or related discipline.
• Experience Required: Six years’ experience in patient care management including nursing management.
• Experience in managing clinical services in a managed care environment, including productivity enhancement, cost reduction, new program development, and quality management is also required.
• Knowledge/Skills/Abilities Demonstrate the ability to affect good medical staff relations while working with highly qualified physicians.

JOB RESPONSIBILITIES Essential

• Ensures that a continuous improvement approach is implemented to measure actual performance against established standards for clinical and non-clinical services throughout the hospital and organization.
• Develops and implements mechanisms to ensure a uniform quality of nursing and patient care wherever nursing and patient care is provided.
• Ensures a method to monitor customer satisfaction with respect to services delivered, utilizing corporate and/or unit specific tools.
• Conducts regular rounds with patients, families, staff, and physicians to strengthen communication, ensure operational alignment, and promote a world-class experience.
• Ensures follow-up to patient complaints and occurrence reports is thorough and timely.
• Identifies system problems that may contribute to errors and monitors corrective actions to ensure effective resolution.
• Establishes mechanisms to encourage research and to incorporate research findings into standards of care and policies and procedures.
• Measures actual budgetary performance (revenue, expense, staffing) against standards, and ensures variances are within established targets.
• Evaluates performance of persons reporting to the position against organizational, departmental, and personal goals and objectives.
• Ensures that safety, health, and regulatory standards are attained in the divisions/departments assigned.
• Ensures that a program is maintained to encourage the recruitment and retention of high-quality team members.
• Participate in professional and community activities.
• Develops and implements personal goals and objectives that support the organization’s strategic/operating plans and patient care services.
• Assures that professional nursing standards are effectively carried out throughout hospital.
• Provides accountability and coordination of nursing services within the hospital.
• Establishes budget requirements and maintains areas of responsibility within budgetary limitation.
• Speaks on behalf of hospital allied nursing services in established meetings of hospital leadership, medical staff, and governing bodies.
• Develop staff to make effective decisions and delegates authority to lowest appropriate level.
• Acts as resource person and role model for staff.
• Demonstrates knowledge of legal issues related to nursing services, and manages situations to reduce risk to patients, staff, and the organization.
• Participates in meetings where discussion is held regarding hospital's mission, strategic planning, budget planning, operational planning and review of policies that directly or indirectly affect patient care, customer satisfaction, quality and/or operations of the hospital.
• Serves as a member of various hospital and organizational committees.
• Collaborates with other hospital leaders and educators to influence curriculum, including clinical and/or management learning experience.
• Participates with the CNO in developing, implementing, evaluating, and revising nursing practice and ensures implementation of the nursing process.
• Establishes and maintains an open and positive working relationship with board members, physicians, managers, employees, patients and visitors and the community.
• Participates with leaders from management, medical staff and patient care areas in hospital's decision-making structure and process.
• Participates in evaluating, selecting, and integrating health care technology and information management systems that support nursing service needs.
• Participates in any contract or negotiations, which nursing services of the hospital.
• Monitors’ compliance of contracts.
• Recruits, develops, retains, and evaluates qualified managers and staff members, recognizing the full accomplishments of staff assigned duties and responsibilities.
• Participates actively with Kaweah Health Executive Team and the Patient Care Directors Develops, interprets, and promotes the formation of the philosophy, policies, and procedures of Kaweah Health.

ADDITIONAL RESPONSIBILITIES

• Assists in the professional development of personnel.
• Maintains, revises, and implements changes in nursing policies and procedures to meet all licensing agency requirements, (i.e., Joint Commission, local and state regulatory agencies).
• Participates in developing hospital budgets for nursing with input from managers and other hospital personnel.
• Collaborates with CNO and educators to influence curriculum, including clinical and/or management learning experience.
• Participates in a local or professional nursing organization.
• Travels to other Kaweah Health sites to attend meetings and educational opportunities.
• Demonstrates the knowledge and skills necessary to provide care and services appropriate to the population served on the assigned unit or work area.
• Performs others duties as assigned.

Pay Range $103.85 -$155.78