Associate Broker

Willis Towers Watson; Chicago (IL); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health and welfare benefits

Paid time off

401(k) retirement plan

Hybrid work model

Job summary

Willis Towers Watson seeks an Associate Broker (Marine Cargo Broker Trainee) to assist senior brokers in client servicing, documentation, and market communications. The role includes handling smaller accounts, learning ECLIPSE/RADAR, and building CRM lists to support placement workflows.

Responsibilities encompass policy issuance, carrier submissions, RFP responses, and invoicing support. A broker license within 3 months is encouraged if not already held; hybrid work is typical.

Qualifications

• High school diploma required; college degree preferred.
• 1-2 years broking experience.
• Proficiency with MS Office (PowerPoint, Word, Excel, Outlook).
• Aim to obtain broker license within 3 months if not held.
• Excellent interpersonal, verbal and written communication.
• Strong problem solving, analytical and organizational skills.
• Ability to multitask and meet tight deadlines.
• Proven customer service orientation and collaboration.
• Familiarity with AI-enabled tools and responsible AI practices.

Responsibilities

• Support senior brokers in servicing larger accounts and in direct broking on smaller accounts.
• Issue policies, endorsements and compliance documents.
• Prepare carrier submissions and quote comparison spreadsheets.
• Coordinate responses to RFPs and organize meetings.
• Assist invoicing and monitor accounting inquiries.
• Maintain updated client/prospect lists in CRM and ensure data accuracy.
• Learn and use WTW software (ECLIPSE, RADAR) and upload documentation.
• Manage policy records and expiration lists for placement workflows.

Skills

Broking experience

Microsoft Office

Communication skills

Time management

Teamwork

Attention to detail

Research and data gathering

Education

High school diploma

College degree preferred

Tools

ECLIPSE

RADAR

CRM

Job description

Description

The Associate Broker (Marine Cargo Broker Trainee)supports a team of senior brokers by assisting with organization, daily operations, communication with clients and insurance markets, document creation for use with clients and insurance markets, assistance with compliance, systems data entry, data analysis and other support tasks as required. It also requires that the chose candidate maintain a book of smaller accounts that they will directly broke with the insurance markets.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role

Performance Objectives:

• Assists the team to provide day-to-day servicing of larger, complex accounts and direct broking/placement service on smaller accounts, duties include but are not limited to:

  • Issuance of policies and endorsements

  • Assist in formulating submissions for insurance carriers

  • Assist with quote comparative spreadsheets

  • Issuance of compliance documentation

  • Assist and coordinate responses to RFP’s

  • Organize internal, prospect and client meetings

  • Support invoicing of Cargo accounts

  • Follow up on invoicing and accounting inquiries

  • Maintain updated account list

  • Review and manage policy expiration list.

• Learn and utilize WTW software and systems – ECLIPSE, RADAR

• Add/renew policy record in ECLIPSE; upload required documentation throughout placement

• Maintain client and prospect lists within CRM in large market, middle market and industry focus areas

Qualifications

The Requirements

• High school diploma required. College degree preferred

• 1-2 years broking experience

• Knowledge of Microsoft Office Suite, including PowerPoint, Word, Excel and Outlook

• Obtain a broker’s license in the first 3 months of employment, if a broker’s license is not currently held.

• Excellent interpersonal, verbal, and written communication skills
• Strong problem-solving and analytical abilities
• Exceptional time management and organizational skills, with a proven ability to manage multiple priorities and meet tight deadlines
• Ability to work both independently and collaboratively in a team environment
• Strong attention to detail and commitment to delivering high-quality work
• Strong research and information-gathering skills
• Understanding of placement processes and workflows
• Demonstrated customer service orientation, sound prioritization skills, and a commitment to continuous learning and professional development

• Demonstrated proficiency in leveraging approved AI-enabled and digital tools to improve productivity, workflow efficiency, knowledge sharing, and client outcomes.

• Sound judgment in evaluating AI-generated outputs for accuracy, relevance, compliance, and business impact.

• Understanding of Responsible AI principles, including data privacy, information security, transparency, risk management, and ethical AI use.

• Commitment to continuous learning, emerging technologies, and AI adoption initiatives.

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation.

Compensation

The base salary compensation range being offered for this role is $80,000 - $100,000 USD per year.

This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)

• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)

• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

EOE, including disability/vets