Associate Bid Manager United States (Remote)

Five9 Inc.; United States; Remote; USD 41,800 - 97,400; Full time

Benefits offered by this job

Health, dental, and vision coverage

Access to mental health support

Paid Time Off and parental leave

401k saving plan with employer matching

Job summary

A leading cloud contact center software provider is looking for an entry-level Associate Bid Manager. This role involves supporting proposal management processes, ensuring quality and adherence to deadlines while collaborating with a diverse team. Strong communication skills and attention to detail are essential, along with a bachelor's degree. The position offers a hybrid work model for local candidates and is remote for those outside a certain radius. Comprehensive benefits include health coverage and a performance bonus.

Qualifications

• Bachelor's degree in a relevant field preferred (e.g., English, Communications, Business, Technical Writing).
• Exceptional written and verbal communication skills required.
• Attention to detail and organization in a structured environment.

Responsibilities

• Coordinate multiple, simultaneous RFP responses with Bid Managers.
• Proofread, format, and edit proposal documents for quality.
• Collaborate with Subject Matter Experts for content creation.
• Transform raw input into clear, persuasive proposal narratives.

Skills

Exceptional written and verbal communication skills

Attention to detail

Proficiency in Microsoft Office Suite

Proactive mindset

Collaboration skills

Education

Bachelor's degree in a relevant field

Job description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

This is an exciting entry-level opportunity for a driven and detail-oriented professional to launch a career in bid and proposal management. The Associate Bid Manager is a foundational member of the team, providing critical support across the proposal and content management lifecycle while developing the core skills necessary for advancement within Five9.

What you’ll bring to the team:

• Bachelor's degree in a relevant field preferred (e.g., English, Communications, Business,
  Technical Writing).
• Exceptional written and verbal communication skills, with a natural talent for clear, concise, and
  professional expression.
• An impeccable eye for detail and a passion for organization; you thrive in structured
  environments and don’t let anything fall through the cracks.
• A proactive and collaborative mindset, with a strong desire to learn and a willingness to take on
  new challenges in a fast-paced, deadline-driven environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is essential.

Key Responsibilities:

• Collaborate with and support Bid Managers in the end-to-end coordination of multiple,
  simultaneous RFP responses, ensuring adherence to all deadlines and quality standards.
• Uphold the quality and clarity of all proposal documents through meticulous proofreading,
  formatting, and editing.
• Help create and maintain project outlines and track the progress of assignments from project
  team members.
• Actively participate in proposal kickoff meetings, capturing key decisions and action items to
  ensure project alignment from the start.
• Under the guidance of senior team members, collaborate with Subject Matter Experts (SMEs)
  across the organization to gather and synthesize the technical and business information
  required to create compelling responses.
• Transform boilerplate content and raw input from SMEs into clear, persuasive, and client-centric
  proposal narratives.
• Build a foundational knowledge of Five9’s product suite and service offerings to ensure the
  accuracy and relevance of all proposal content.

Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office.

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Our total reward package also includes:

• Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
• Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below.

$41,800 - $97,400 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.