Associate Analyst EHR Applications- ClinDoc Team

jeffersonhealth; Pennsylvania; On-site; USD 52,000 - 76,000; Full time

Job summary

Jefferson Health in Pennsylvania seeks an IT Support professional to configure, implement, and maintain technical requirements across development, staging, and production environments. You will assist in evaluating processes, plan tests, and document specifications while adopting established best practices to support technology standards.

You will help with planning, testing, and troubleshooting healthcare IT systems, contributing to project feasibility reviews and task estimation.

Qualifications

• High School Diploma/GED.
• 1 year experience in information services or direct healthcare experience.
• Technology implementation/upgrades experience.
• Information Technology Experience and/or Healthcare Operations Experience.
• Strong oral and written communication skills.
• EPIC Certification - Epic Systems within 120 Days.

Responsibilities

• Learns and assists in identifying technical solutions for business issues and processes, while gaining understanding of integration with other systems.
• Supports the preparation of business work plans for analysis and testing of system upgrades, modifications, and enhancements under guidance.
• Provides assistance with configuration, implementation, and maintenance of technical requirements across development, staging, and production environments.
• Observes and helps evaluate work processes, supports feasibility reviews for small to medium project requests, and assists in troubleshooting operational issues.
• Contributes to creating clear specifications and documentation as directed.
• Participates in planning and executing test scenarios, ensuring thorough validation under supervision.
• Assists in developing technology standards by learning and applying established practices.
• Supports resource estimation activities for task completion as part of the team.
• Completes assigned tasks on time or communicates variances promptly to management.

Skills

Communication skills

Epic Systems

Education

Bachelor's Degree Computer Science or Healthcare

Master's Degree Computer Science or Healthcare

EPIC Certification

Job description

Number of Positions in Requisition

1

Job Details

Provides support in configuring, implementing, and maintaining technical requirements across development, staging, and production environments. Assists in evaluating work processes, conducting feasibility reviews for small to medium projects, and troubleshooting operational issues. Contributes to creating clear specifications and documentation, while participating in test planning and execution to ensure thorough validation. Learns and applies established practices to help develop technology standards and supports resource estimation activities as part of the team. Maintains accountability by completing assigned tasks on time or promptly communicating any variances to management.

Job Description

SummaryProvides support in configuring, implementing, and maintaining technical requirements across development, staging, and production environments. Assists in evaluating work processes, conducting feasibility reviews for small to medium projects, and troubleshooting operational issues. Contributes to creating clear specifications and documentation, while participating in test planning and execution to ensure thorough validation. Learns and applies established practices to help develop technology standards and supports resource estimation activities as part of the team. Maintains accountability by completing assigned tasks on time or promptly communicating any variances to management.

Job Duties

• Learns and assists in identifying technical solutions for business issues and processes, while gaining understanding of integration with other systems.
• Supports the preparation of business work plans for analysis and testing of system upgrades, modifications, and enhancements under guidance.
• Provides assistance with configuration, implementation, and maintenance of technical requirements across development, staging, and production environments.
• Observes and helps evaluate work processes, supports feasibility reviews for small to medium project requests, and assists in troubleshooting operational issues.
• Contributes to creating clear specifications and documentation as directed.
• Participates in planning and executing test scenarios, ensuring thorough validation under supervision.
• Assists in developing technology standards by learning and applying established practices.
• Supports resource estimation activities for task completion as part of the team.
• Completes assigned tasks on time or communicates variances promptly to management.

Minimum Qualifications

• High School Diploma/GED
• 1 year Experience in information services or direct healthcare experience
• Technology implementation/upgrades experience
• Information Technology Experience and/or Healthcare Operations Experience
• Strong oral and written communication skills
• EPIC Certification - Epic Systems Within 120 Days

Preferred Qualifications

• Bachelor's Degree Computer Science or Healthcare
• Master's Degree Computer Science or Healthcare
• 2 years Progressive experience in Information Services, or a combination of Information Services and direct healthcare experience.
• Certification Testing and Projects Completion
• Project Management
• Implementation/Upgrade Support

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University Primary Location Address

1100 Virginia Drive, Fort Washington, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 no