Associate Analyst - Deposit Ops

1611 Ally Bank; Houston (TX); On-site; USD 48,000 - 75,000; Full time

Benefits offered by this job

Time off and holidays

401(k) with employer match

Tuition reimbursement

Employee stock purchase plan

Healthcare options

Job summary

Ally Financial is seeking a Deposit Ops Specialist IV to serve as a primary contact for resolving complex operational issues within Ally Bank.

You will perform in-depth transactions, reviews, and audits, ensuring a high level of customer service while minimizing risk and maintaining compliance with all statutes and requirements. The role also involves identifying procedural improvements to prevent future account issues.

Qualifications

• 1+ years' experience in financial services preferred.
• Bachelor Degree or the equivalent combination of education and experience.
• Ability to manage multiple projects and assignments.
• Able to prioritize and meet deadlines.
• Ability to work independently with minimal supervision.
• Microsoft Office - Excel and PowerPoint

Responsibilities

• Serve as primary contact for resolving complex operational issues.
• Perform in-depth transactions, reviews and audits in the Bank.
• Ensure high level of customer service while minimizing risk.
• Ensure compliance with statutes and requirements.
• Recommend procedural or policy changes to prevent future account issues.

Skills

Financial services experience

Multitasking

Prioritization

Independent work

MS Office

Education

Bachelor's degree

Tools

MS Office - Excel

PowerPoint

Job description

Ally and Your Career Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule

Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

The Deposit Ops Specialist IV serves as a primary contact for the resolution of various complex operational issues.

The Work Itself

This role is responsible for various in-depth transactions, reviews and audits in the Bank. The role must ensure a high level of customer service and process decisions while minimizing risk to Ally Bank. The must compile with all statutes and requirements. This role recommends procedure/policy changes needed to avoid/reduce future new account issues.

Qualifications

• 1+ years' experience in financial services preferred.
• Bachelor Degree or the equivalent combination of education and experience.
• Ability to manage multiple projects and assignments.
• Able to prioritize and meet deadlines.
• Ability to work independently with minimal supervision.
• Microsoft Office - Excel and PowerPoint

Minimum Qualifications

• 0+ years of experience
• High school Diploma or GED equivalent

How We'll Have Your Back

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.
• Other Compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law. In accordance with the Americans with Disabilities Act, if after review of the position expectations, you believe that you may need a medical accommodation to fulfill the duties of this role, please email [e-mail] with details of your accommodation request.

Base Pay Range

Base Pay Range $47,840.00 - $75,000.00 An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Incentive Compensation

This position is eligible to participate in our annual incentive plan.