Associate Analyst - Data Management, Insurance

Ally Bank; United States; Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Time Off

401K & Education

Health Benefits

Parental Leave

Wellness program

Relocation/Bonus

Job summary

Ally Financial is seeking a Configuration Services Specialist to support the DP&S unit by gathering requirements, configuring systems, performing testing, and providing post-implementation support. You will prioritize configuration work with the configuration manager, collaborating across teams to achieve delivery goals.

The role requires strong communication and technical skills, with opportunities for hybrid work and a robust Total Rewards package designed to support your health, family,

Qualifications

• Bachelor's degree in Mathematics, Economics, Statistics, Information Science, Computer Science or similar background preferred.
• Excellent communication and interpersonal skills.
• Customer service skills.
• High level of accountability.
• Technical skills with software applications including MS Access, Excel, PowerPoint and Word.
• Oracle SQL.
• Strong organizational, analytical and interpersonal skills.
• Ability to work across cultures and functions.

Responsibilities

• Gather product requirements from DP&S Product Development team.
• Assist in product related configuration development.
• Execute configuration programming in test and production environments.
• Assist with unit testing of the system configuration.
• Provide defect resolution and support during system testing and user acceptance testing.
• Perform production support analysis on defects submitted to the configuration team.
• Perform SME role in system related projects.

Skills

Excellent communication

Customer service

High level of accountability

Organizational skills

Analytical skills

Interpersonal skills

Education

Bachelor's degree in Mathematics, Economics, Statistics, Information Science, Computer Science or similar background

Tools

MS Access

Excel

PowerPoint

Word

Oracle SQL

Job description

Ally and Your Career Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

This position will assist the DP&S business unit in achieving the product/project goals by providing configuration services including requirement gathering, system configuration, user acceptance testing, implementation and post-implementation support. This role requires the ability to provide configuration services as prioritized by the configuration manager and/or team leader while establishing a collaborative one-team approach to accomplishing all product development through delivery goals.

The Work Itself

• Gather product requirements from DP&S Product Development team
• Assist in product related configuration development
• Execute configuration programming in test and production environments
• Assist with unit testing of the system configuration
• Provide defect resolution and support during system testing and user acceptance testing
• Perform production support analysis on defects submitted to the configuration team
• Perform SME role in system related projects

The Qualifications We’re Looking For

• Bachelor's degree in Mathematics, Economics, Statistics, Information Science, Computer Science or similar background preferred
• Excellent communication and interpersonal skills
• Customer service skills
• High level of accountability
• Technical skills and experience with software applications including:
• MS Access, Excel, PowerPoint and Word
• Oracle SQL
• Strong organizational, analytical and interpersonal skills
• Ability to work across cultures and functions

Minimum Qualifications

• 0+ years of experience
• High school Diploma or GED equivalent

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.
• Other Compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

To view more detailed information about Ally’s Total Rewards, please visit https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are: Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

In accordance with the Americans with Disabilities Act, if after review of the position expectations, you believe that you may need a medical accommodation to fulfill the duties of this role, please email [e-mail] with details of your accommodation request.

Base Pay Range

$60,000.00 - $85,000.00

An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Incentive Compensation:

This position is eligible to participate in our annual incentive plan.