Associate, AML Sr. Investigator I - Enhanced Due Diligence (Account Closings)

Capital One Group; Deerfield (IL); Hybrid; USD 74,000 - 85,000; Full time

Job summary

Capital One is seeking an AML Sr. Investigator I for Enhanced Due Diligence (Account Closings). The role focuses on high‑risk customer reviews and coordination with Account Closings management. It requires AML experience, due diligence, and investigative skills, with optional certifications enhancing eligibility.

The position supports ongoing projects, risk assessment, and escalation per established procedures. It offers a blended work setup with potential in‑person commitments as needed.

Qualifications

• Must have high school diploma or equivalent; AML/fraud investigation or risk compliance experience preferred.
• 1+ year of Microsoft Office or Google Suite experience.
• Bachelor’s degree and/or professional AML certifications are preferred.

Responsibilities

• Displaying proficiency in completing high quality EDD High Risk Customer reviews per procedures.
• Reviewing alerts, assessing impact to risk appetite, performing due diligence and documenting results.
• Escalating items for further review as warranted per risk guidance.
• Supporting team supervisors in additional responsibilities as needed.
• Performing special projects and handling issues for advanced investigation and analysis.

Skills

AML experience

Investigative skills

Microsoft Office

Education

High School Diploma

Bachelor’s degree

ACAMS/CFE/CFCI certification

Tools

Microsoft Office

Google Suite

Job description

AML Sr. Investigator I - Enhanced Due Diligence (Account Closings)

The Enhanced Due Diligence (EDD) - Account Closings Sr. Investigator I supports various Enhanced Due Diligence (EDD) functions which will primarily focus on Account Closings High Risk Customer reviews across the Capital One enterprise. The Account Closings Sr. Investigator I will work closely with Account Closings management across all sites to perform other critical projects on an ad hoc basis.

Responsibilities:

• Displaying proficiency in completing high quality EDD High Risk Customer (HRC) reviews in alignment with established procedures and guidance.
• Reviewing system-generated alerts, assessing impact to Capital One's risk appetite, conducting due diligence research as required, and documenting results in a written format.
• Escalating items for further review as warranted in accordance with established procedures and risk guidance.
• Supporting team supervisors in executing certain additional responsibilities as warranted.
• Performing special projects as needed, and handling issues as appropriate for advanced investigation and analysis.

Basic Qualifications:

• High School Diploma, GED or equivalent certification
• At least 2 years of Anti-Money Laundering (AML), Fraud investigative, or risk compliance experience
• At least 1 year of Microsoft Office or Google Suite experience

Preferred Qualifications:

• Bachelor’s degree
• 3+ years of AML, Fraud investigative, or risk compliance experience
• Association of Certified Anti-Money Laundering Specialists (ACAMS), Certified Fraud Examiner (CFE), Certified Financial Crimes Investigator (CFCI), or other relevant certification(s) or industry-related association membership

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Anti-Money Laundering Investigator role may be the role for you! You must be within 50 miles driving distance from our Capital One hub in Wilmington, DE / Richmond, VA / Plano, TX / Chicago, IL / Mclean, VA.

Work From Home Technology Requirements:

• A secure home office environment that is free from background noise and distractions
• A reliable private internet connection that is not supplied by use cellular data (hot spot)
• Cable or fiber connections are preferred
• Internet service download speeds must be at least 5 mbps, with 10+ mbps preferred - check your download speed using a speed test. A sample one can be found here. To test your home internet from your personal computer at home, type www.speedtest.net into the web browser of your personal computer.
• Sustained ability to maintain latency less than 250 ms in voice calls is required
• Hard wired connectivity is preferred, any use of wireless connectivity must be Private (non-public) and password protected through WPA2-PSK (AES) encryption. If you have any questions about your encryption, please consult with your internet provider
• A private network is password protected where you have ownership or line of site to every device on the network
• Capital One reserves the right to request proof of internet provider, speed and service package from the associate
• Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice.

Work from Home Living Requirements:

• Candidates must live within 50 miles driving distance of one of the hub locations based in Wilmington, DE / Richmond, VA / Plano, TX / Chicago, IL / Mclean, VA and be comfortable coming in person whenever required with no less than 24 hours notice.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $74,200 - $84,700 for AML Sr. Investigator I

McLean, VA: $81,700 - $93,300 for AML Sr. Investigator I

Plano, TX: $74,200 - $84,700 for AML Sr. Investigator I

Richmond, VA: $74,200 - $84,700 for AML Sr. Investigator I

Riverwoods, IL: $74,200 - $84,700 for AML Sr. Investigator I

Wilmington, DE: $74,200 - $84,700 for AML Sr. Investigator I

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).