Associate, AI Enablement & Adoption (8 Months Contract)

OMERS Infrastructure US Limited; New York (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Annual Incentive Award

Benefits and retirement plans

Job summary

OMERS / Oxford Properties Group is seeking an Associate, AI Enablement & Adoption to accelerate AI fluency across our corporate office. You will be a hands-on coach and adoption advocate, helping employees use Copilot, Gemini and Claude to stay productive securely and with ease.

You will deliver lightweight trainings, provide 1:1 coaching, monitor usage, gather feedback, and translate technical AI concepts into plain language for all audiences.

Qualifications

• Familiar with generative AI tools and practical application in a corporate setting.
• Ability to translate complex AI concepts into plain language for non-technical audiences.
• Experience with training, coaching, or technology adoption programs is a plus.

Responsibilities

• On-demand coaching and support as the AI resource in the office.
• Develop and deliver lightweight micro-training and practical how-to resources.
• Monitor tool usage and drive adoption across teams with feedback loops.
• Assist individuals with applying AI to everyday work tasks.
• Educate employees on governance, privacy, and safe AI practices.

Skills

AI tools proficiency

Prompt engineering

Interpersonal skills

Emotional intelligence

Education

University degree in Business, Computer Science, IT, or equivalent

Tools

Microsoft Copilot

Gemini

Claude

Job description

Choose a workplace that empowers your impact. Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be — and deliver — your best. We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 665,000 members, placing their best interests at the heart of everything we do. Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work. Don’t just work anywhere — come build tomorrow together with us.

Reporting into the AI Transformation Office, the Associate, AI Enablement & Adoption is a highly approachable, people‑centric guide dedicated to accelerating AI fluency across our corporate office. Operating as a hybrid between a hands‑on coach and an adoption advocate, you will empower employees to confidently integrate enterprise AI tools - specifically Microsoft Copilot, Gemini and Claude - into their daily work. This role is important because you are the visible, go‑to resource on the floor: providing on‑demand support, lightweight training, and immediate troubleshooting so our teams can maximize their productivity securely, effectively, and without frustration. If you love helping people, are genuinely curious about generative AI, and can translate technical concepts into plain language for any audience, this is an excellent opportunity to shape how our organization works in the age of AI.

You Will Be Responsible For:

• On‑Demand Coaching & Support Act as the visible, go‑to AI resource in the office, approachable to employees at every level of comfort and skill. Provide 1:1 and small‑group troubleshooting, prompt refinement, and immediate assistance for employees who are stuck or unsure how to get started with AI tools.
• Training & Enablement Develop and deliver lightweight micro‑training and practical “how‑to” resources that demonstrate effective, real‑world ways to use AI for everyday tasks.
• Adoption Advocacy Monitor tool usage and recommend targeted actions to drive uptake across teams. Collect employee feedback, success stories, and use‑case examples to inform and refine adoption tactics.
• Task‑Level Integration Help individuals apply AI directly to the work in front of them — e.g., drafting emails, summarizing meetings, and generating ideas — without the need for large‑scale, formal business process mapping.
• Responsible AI Guidance Educate employees on OMERS AI governance policies, ensuring data privacy, risk mitigation, and safe guardrails are followed during daily AI use.

Required Skills & Experience:

Strong practical familiarity with generative AI tools — specifically Microsoft Copilot, Gemini and Claude — including prompt engineering basics and a clear understanding of their corporate capabilities and limitations. Exceptional interpersonal skills, with the ability to translate technical AI concepts into accessible, actionable advice for non‑technical employees. High degree of emotional intelligence and patience to guide employees with varying levels of comfort and skill with AI tools. Strong organization, problem‑solving, and prioritization skills, with a demonstrated curiosity for understanding user needs and finding solutions.

Preferred Skills & Experience:

University degree in Business, Computer Science, IT, or equivalent. 1–2 years of experience in a technology‑driven role (e.g., corporate support, training, IT helpdesk, technology adoption, or related experience). Strong familiarity with the Microsoft Office Suite. Exposure to change management, employee enablement, or technology adoption programs in a corporate environment.

Salary:

The annualized base salary ranges for the primary location and any additional locations are listed below. The base salary that is ultimately offered to the successful candidate will consider a wide array of factors including but not limited to the individual’s skill set. The expected salary range for this position is $70,000.00 - $100,000.00 per year, prorated based on the term of the contract.

Benefits:

• You may also be eligible to receive an annual Incentive Award pursuant to our Short‑term Incentive plan and our Long‑Term Incentive plan (if applicable)
• Participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

Diversity & Inclusion:

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier‑free recruitment and selection process that extends all the way through your employee experience.

We are passionate about inclusion and advocate for I&D across our network of employees, members and partners.

We are proud of our commitment to developing a best in class approach to complete wellness for our employees and members.

We invest in our people, providing them with opportunities so they can develop and grow.