Associate Administrator

Universal Health Services, Inc.; Auburn Hills (MI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid time off

Excellent medical, dental, vision

401(k) with company match

Career development within UHS

Life insurance

Tuition reimbursement

Student loan programs

Job summary

Havenwyck Hospital in Auburn Hills, Michigan, part of Universal Health Services (UHS), seeks an Associate Administrator to assist executive leadership in operations and fiscal oversight. You will help set objectives, develop plans, staff departments, and guide service delivery to ensure clinical quality, safety, and patient-centered care.

The role emphasizes driving continuous improvement, supporting leadership teams, and maintaining a positive hospital culture with strong retention and

Qualifications

• Bachelor's degree from an accredited college or university in a related field.
• Master’s degree preferred in Nursing, Health Care Administration, Business, Social Work, Counseling or Psychology.
• 1–3 years of work-related experience required.
• Leadership experience in a behavioral health hospital or related setting.
• Knowledge of regulatory and compliance agencies.
• Excellent written communication skills and ability to present information to management and licensing agencies.
• Ability to maintain confidentiality and promote Quality of Care.

Responsibilities

• Play an active role in developing and executing the Hospital’s strategic plan and drive OKR improvements.
• Represent the facility at community meetings and events with a professional, courteous demeanor.
• Oversee program development to enhance behavioral health services and hospital growth.
• Use technology to improve quality and service delivery.
• Address deficiencies identified through Performance Improvement analyses with solution-focused actions.
• Foster internal communications via Town Halls and leadership meetings and mandatory trainings.
• Temporarily oversee departments during leadership vacancies and assume corresponding duties.
• Support Trauma Informed Care initiatives and ensure dignity and confidentiality for patients and staff.

Skills

Leadership

Communication

Problem solving

Regulatory knowledge

Strategic planning

Education

Bachelor's degree

Master’s degree preferred

Job description

Responsibilities

Havenwyck Hospital is a Joint Commission-accredited and licensed psychiatric hospital, overlooking Lake Galloway in Auburn Hills, Michigan. We specialize in providing comprehensive, compassionate behavioral health services to children, adolescents and adults. It is the ultimate goal of our dedicated staff to build strength, confidence and knowledge within each patient, in hopes that they may continue learning and understanding their needs and practicing self-care for the rest of their lives.

Position Summary

The Associate Administrator (AA) assists the CEO, COO, and CFO in the operation and fiscal responsibility of Havenwyck Hospital (“the Hospital”). Provides recommendations to management supporting administrative and facility decisions, sets objectives, develops plans, staffs, directs activities of assigned departments/areas of responsibility, provides professional level planning, reporting, analysis and consultation to support the goals and objectives of the organization, helps manage the hospital operations. May assume administrative responsibility for the hospital in the absence of the hospital’s CEO/COO, ensure consistency of treatment and application of policy. The AA promotes Clinical Quality, Integrity, Safety, Service Excellence, Teamwork, Accountability and Continuous Improvement throughout all departments. The AA is responsible for creating a fair and open environment for all teammates. The AA shares responsibility in creating a positive culture at the hospital both internally and externally, with a strong focus on improving retention and improving reputation management.

Duties and responsibilities, to include; but are not limited to:

• Play an active role in the development and execution of the Hospital’s strategic plan. Leads and drives improvement on OKR’s through interdisciplinary initiatives, coaching and monitoring involved leaders and departments on progress.
• Serve as an administrative representative at community meetings and events as needed. Represent the facility in a manner that conveys a professional, courteous, caring, and cooperative attitude
• Oversee specific program development opportunities to enhance behavioral health services to the community and increase the hospital’s growth margins.
• Use technology and innovative methodologies to improve the hospitals quality and service delivery optimization.
• Assist with ensuring all deficiencies identified through the Performance Improvement analysis are addressed with appropriate solution-focused actions. Support leadership team in operationalizing strategy.
• Foster internal communications by attending and participating in Town Halls, leadership meetings, hospital-wide committees, Service Excellence activities, and attending mandatory trainings/in-services as required.
• Temporarily oversee various departments as assigned during leadership vacancies. Assume all job duties/responsibilities of said Director during temporary assignment.
• Is knowledgeable of Service Excellence and Trauma Informed Care initiatives. Treats all patients/staff with dignity and respect in a consistent manner at all times. Understands the need for and maintains appropriate confidentiality at all times when interacting with patients, families, visitors, employees, and all other contacts.

If you would like to learn more about this position before applying, please contact Havenwyck Hospital at 248-373-9200.

BENEFIT HIGHLIGHTS:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Career development opportunities within UHS and its 300+ Subsidiaries
• Free Basic Life Insurance
• Tuition Reimbursement
• SoFi Student Loan Refinancing Program
• Student Loan Repayment Program - for some degrees and criteria

What do our current employees value at Havenwyck Hospital and UHS?

An environment that puts patient care first. One of the most rewarding aspects of this job is providing excellent care, comfort, and security to the patients and families you treat, at their most vulnerable times. Supportive and responsive leadership. You are never alone, as you are part of a large network of peer co-workers that routinely exchange ideas and review current topics within the industry. Having the opportunity to grow, learn, and advance in your career. There are very robust continuing education options and opportunities for skills diversification and career advancement with UHS.

About Universal Health Services (UHS)

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

• Bachelor's degree from an accredited College or University in related field required.
• Master’s Degree from an accredited College or University in Nursing, Health Care Administration, Business, Social Work, Counseling or Psychology preferred.
• 1-3 years of work related experience required.
• Leadership experience in a variety of functional areas in behavioral health hospital or related setting.
• Knowledge and demonstrated competency for all regulatory and compliance agencies.
• Hearing and visual acuity sufficient to perform job functions.
• Able to articulate goals and objectives of the department. Ability to effectively present information to management, committees, staff and licensing and regulating agencies.
• Excellent written communication skills needed to prepare reports, write policies and procedures, document in patient records, prepare agenda and minutes and carry on Performance Improvement planning and monitoring.
• Problem solving, organizational, leadership, crisis resolution, staff coaching and motivational skills.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.