Associate Account Manager, Thermal FDO

Vertiv Co; Raleigh (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in mission-critical infrastructure technologies is looking for an entry-level account manager to develop client relationships and drive sales. This role requires managing customer requirements and collaborating with teams to enhance profitability and service quality. Ideal candidates should have a bachelor’s degree and strong interpersonal skills, with a focus on continuous learning and adaptation.

Qualifications

• 1+ years of successful sales experience required.
• Willingness to learn and adapt is essential.
• Proficiency in technical data and translating it to clients.

Responsibilities

• Maintain a sales plan for each assigned account.
• Sell thermal products and services to clients.
• Collaborate with team members for optimal customer service.

Skills

Communication

Problem-solving

Interpersonal skills

Organizational skills

Self-discipline

Education

Bachelor's degree in engineering or business-related degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

POSITION SUMMARY

This entry-level account manager role developsrelationships as a trusted advisor with a portfolio of clients, connecting with key business executives and stakeholders. The role configures, prices and quotes thermal solutions for the customer while also bringing in other team members to find cross-selling opportunities. After securing the order this role manages the order to meet all customer requirements to maximize profitability to the office and company. As new company initiatives are created, this role is responsible in supporting and driving those initiatives in their territory.

RESPONSIBILITIES

• Maintains a Sales Plan for each assigned account and works with management to find new clients and opportunities.
• Sells Vertiv thermal products and services to client representatives, such as engineers, architects, or other professional and technical personnel at commercial, industrial, and other establishments.
• Collaborates withother Account Managersin the territory to offer the best possible customer experience to Vertiv customers.
• Maintains a pipeline in CRM with 3x quota level of personal sales activity.
• Develops relationships within our customer organizations.
• Prepares and follows up on quotations.
• Provides general sales support to customers.
• Builds rapport with customers through regular in-field customer visits.
• Prepares customer submittals, from order entry to shipment with a focus on thermal solutions.
• Other duties as assigned.

QUALIFICATIONS

Minimum Job Qualifications:

• 1+years of successful sales experience.
• Ability to learn technical data and translate it to others.
• Proficient in executing tactical plans to win business.
• Coachable and willing to learn.
• Strong interpersonal skills a must – brings customer first mindset to internal and external interactions.
• Self-disciplined with the ability to manage multiple priorities.
• Strong organizational skills, detail oriented, and excellent problem-solving abilities.
• Proficiency in Microsoft Word, Excel, and Outlook.

Preferred Job Qualifications:

• Thermal technical sales experience.

EDUCATION AND CERTIFICATIONS

• Bachelor's degree in engineering or business-related degree (or equivalent combination of education and experience).

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk working on a computer.
• Frequent driving.

ENVIRONMENTAL DEMANDS

• Standard office environment.
• Road conditions while driving.

TRAVEL TIME REQUIRED

• 50%

At Vertiv, we offer the stability of a global leader in a growing industry andthe opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $7.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS:Safety. Integrity. Respect.Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email [e-mail]

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.