Associate Account Manager (Paris)

United States Digital Space LLC; Paris (TX); On-site; USD 46,000 - 69,000; Full time

Benefits offered by this job

Bi-lingual

Beauty & Wellness experience

Job summary

United States Digital Space LLC in Paris is seeking an Associate Account Manager to foster partner relationships and monetise the platform. You will report to the Account Manager Team Lead and drive monetisation with Partners while guiding them through the payments solution adoption.

In a fast-paced environment, you will meet KPIs, educate Partners, and coordinate with Sales, Onboarding and Product teams to optimise content, listings, and conversions while delivering excellent partner

Qualifications

• 1–2 years in a commercial Account Management role with demonstrated outcomes.
• Proven ability to close deals, negotiate, and convert opportunities.
• Commercial motivation with a proactive, target-driven mindset.
• Experience using data to report and improve outcomes.
• Curiosity and a proactive approach to learning and improvement.
• Outbound calling experience or related sales experience is preferred.
• Excellent written, verbal and presentation communication skills.
• Creative thinking and problem-solving mindset.
• Strong hunter attitude and relationship-building capabilities.
• Willingness to collaborate and support the team when needed.
• Self-starter with initiative and ownership of responsibilities.

Responsibilities

• Engage and educate Partners on the value of the platform to monetise.
• Proactively introduce, educate and convert Partners to the payments solution.
• Optimise marketplace listings to maximise conversions.
• Build and manage a pool of Partner accounts as advisor.
• Advise on product selections based on partner needs.
• Ensure strong Partner experience through regular video meetings and updates.
• Collaborate with Sales, Onboarding and Product teams for feedback and handovers.
• Persuade using consultative sales to upsell and cross-sell the platform.
• Contribute to ongoing activities and other responsibilities as needed.

Skills

1-2 years experience

Closing skills

Adaptability

Analytics

Curiosity

Tele-prospecting

Communication

Innovative

Relationship building

Team player

Initiative

Job description

The AI-powered OSfor beauty,wellness and self-care

About the company

the company is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.

Trusted by millions of consumers and businesses worldwide. the company is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.

The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.

the company allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.the company’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.Role overviewGiven our exciting and progressive growth plans, we are looking for an exceptional Associate Account Manager to come and join our global business.Reporting directly to the Account Manager Team Lead, you will be accountable for building relationships and driving monetisation of the the company platform.This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact.To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all the company employees work from office five days per week in Paris, on the Champs-élysées.

• Engagement- Accountable for meeting key performance indicators on monetisation and revenue growth by proactively engaging with and educating our Partners on the value of the the company platform.
• Sales Cycle -Proactively introduce, educate and convert Partners on to the company’s payments solution.
• Market Trends-Optimise listing content and availability competitiveness on the marketplace to maximise conversions.

Relationship Building

• Partnering- Have a pool of Partner accounts serving as a dedicated advisor for all your Partners assisting them on their journey to product adoption.
• Advisor -Advising Partners on suitable product selection based on their needs and specifications.
• Business Partnering-Ensure a strong Partner Experience through building relationships by attending video meetings with your pool of Partners and effectively communicating the the company features and benefits.
• Relationships -Build key internal relationships with our Sales and Onboarding teams to ensure smooth transition and handover of Partners through the Partner journey.
• Collaboration - Collaborate with our Product teams to provide important product feedback to help enhance future releases.
• Persuasion -Use consultative sales techniques to understand customer needs and requirements and have the ability to upsell and cross-sell the the company Platform.

• This list is not exhaustive and there may be other activities you are required to deliver.

What we are looking for

• Experience - 1-2 Years experience in effectively delivering commercial outcomes from a previous Account Management role
• Closing Skills – Demonstrated ability to effectively close deals, negotiate, and convert opportunities
• Adaptability -Shown to be commercially motivated with an ability to adapt and achieve targets
• Analytics -Proven experience in using and analysing data and reporting effectively to improve commercial outcomes
• Curiosity -Naturally proactive and inquisitive, with a desire to consistently learn and improve
• Tele-prospecting -Previous experience in an outbound call environment or a related sales position preferred
• Communication -Excellent and proven written, verbal and presentation skills
• Innovative -Creative thinking and problem-solving mindset
• Relationship Building- You are a true hunter and relationship builder
• Team Player -Happy to roll sleeves up and assist the team when required
• Initiative -Ability to self-starter with a proactive approach

Added Bonus

• Bi-lingual- Fluency in English and another language
• Beauty & Wellness- Experience within the beauty and wellness industry

• At the company, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.

Interview Process

• Screen Call- Video-call with a member from the Talent Team (30 mins)
• Skills & Experience - In-Person interview with Team Leads (30 mins)
• Presentation- In-Person interview with General Manager.

We aim to complete the entire interview process and deliver feedback within2 weeks.

• Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe

Inclusive workforceAt the company, we are creating a culture where individuals of all backgrounds feel comfortable.We want all the company people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.