Associate Account Manager - Demand Response

CLEAResult; Springfield (IL); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid vacation, sick, personal and Par­

Paid Volunteer Time

Employee Recognition Program

Employee Assistance Program

Access to on-demand training courses

Job summary

CLEAResult is seeking an Associate Account Manager who will manage demand response and flex load programs nationwide. You will act as a trusted advisor, deliver proposals, guide technical solutions, and resolve complex customer issues to grow program impact.

The role requires strong data analysis, excellent Excel and Power BI skills, and the ability to manage multiple programs with minimal supervision, while collaborating with engineering and program teams to meet contractual goals.

Qualifications

• 2–4 years’ experience in the energy efficiency sector.
• At least 1 year direct client-facing account management.
• Hands-on experience with program implementation and utility operations.
• Strong analytical, reporting, and data management skills.
• Advanced proficiency in Microsoft Excel and Power BI or similar reporting tools.
• Demonstrated ability to manage multiple programs and priorities simultaneously.
• Strong communication, presentation, and problem-solving skills.
• Ability to work independently and deliver results with minimal supervision.

Responsibilities

• Bring national perspective and expertise to the local program team to enhance program delivery, drive energy savings and revenue goals across multiple programs with limited oversight.
• Serve as the primary customer contact by building relationships, delivering proposals, providing technical guidance, and resolving issues.
• Oversee program participation, documentation, reporting, and forecasting while ensuring compliance with program requirements.
• Collaborate with engineering and program teams to support technical solutions, analyze requirements, and implement process improvements.
• Conduct deep-dive analysis on complex data sets such as time series and panel data to uncover hidden patterns, trends and correlations.
• Synthesize complex findings into clear, actionable reports, dashboards, and visualizations for non-technical stakeholders and leadership.

Skills

Energy efficiency experience

Client-facing account management

Data analysis

Excel

Power BI

Multi-program management

Communication skills

Tools

Power BI

Job description

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

The Associate Account Manager serves in a strategic role in management of demand response/flex load management programs across the country. This role partners closely with customers, contractors, engineering teams, and program staff to achieve contractual goals, increase energy savings acquisition, and ensure successful program execution. The Associate Account Manager acts as a trusted advisor, providing technical expertise, resolving complex customer issues, and identifying opportunities for program growth and improvement.

Key Responsibilities

• Bring national perspective and expertise to the local program team to enhance program delivery, drive energy savings and revenue goals across multiple programs with limited oversight.
• Serve as the primary customer contact by building relationships, delivering proposals, providing technical guidance, and resolving issues.
• Oversee program participation, documentation, reporting, and forecasting while ensuring compliance with program requirements.
• Collaborate with engineering and program teams to support technical solutions, analyze requirements, and implement process improvements.
• Conduct deep-dive analysis on complex data sets such as time series and panel data to uncover hidden patterns, trends and correlations.
• Synthesize complex findings into clear, actionable reports, dashboards, and visualizations for non-technical stakeholders and leadership.

Required Qualifications

• 2-4 years’ experience working in the energy efficiency sector
• Minimum 1 year of direct client-facing account management experience.
• Hands-on experience with program implementation and utility operations.
• Strong analytical, reporting, and data management skills.
• Advanced proficiency in Microsoft Excel and Power BI or similar reporting tools.
• Demonstrated experience managing multiple programs and priorities simultaneously.
• Strong communication, presentation, and problem-solving skills.
• Ability to work independently and deliver results with minimal supervision.

Preferred Qualification & Skills

• 1+ years’ experience in Utility Demand Side Management (DSM), Demand Response (DR), or Utility program deliveryStrong project management and organizational skills.

DOT Requirements

• If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Compensation Range$52,000.00 - $74,400.00

CurrencyUSD

TypeSalary

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.

Equal Opportunity Employer As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.