Associate Account Manager-1494

Millennium Health; Phoenix (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with Company Match

Paid Time off and Holidays

Tuition Assistance

Mileage reimbursement

Monthly car stipend

Job summary

A healthcare service provider is seeking a Customer Support Representative in Phoenix, Arizona. This role involves developing relationships with customers, providing necessary training, addressing concerns onsite, and identifying new sales opportunities. Candidates should have a Bachelor's Degree and experience in sales or customer service roles. The position requires extensive travel and ability to work independently. Benefits include medical, dental, vision insurance, a 401k match, and tuition assistance.

Qualifications

• Experience in sales or customer work in hospitality.
• Prior field-based position with significant travel.

Responsibilities

• Identify opportunities to expand business with existing customers.
• Provide training to clinical staff on sample collection.
• Plan onsite visits to address customer concerns.

Skills

Interpersonal communication

Presentation skills

Planning

Time management

Education

Bachelor's Degree

Job description

**This field-based position requires daily travel, working onsite with Millennium Health customers. **

**This is a Customer Support Representative role supporting existing customers and prospecting for new opportunities in the territory.**

Are you ready to begin a career in healthcare sales and support? Working with Millennium Health, you will be an integral part of the sales organization with a leading Toxicology Laboratory while helping healthcare providers and their patients to make a positive impact in your community.

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs.

Why this opportunity…?

• Opportunity to develop a healthcare sales skillset: We offer field-based training and mentoring along with training modules to help get you up to speed quickly and in the field with customers. No long, drawn-out classroom sessions filled with PowerPoint slides and videos telling you how to do the job!
• Join us at an opportune time for growth and advancement:We're expanding rapidly and have an excellent trajectory! This means your growth and success are built on a solid foundation and we are in the best position to help contribute to your sales and customer service success. You want growth and opportunity, right?
• Work with a talented and passionate team:Our sales organization partners with our expert clinical team, laboratory, and corporate-based customer support to ensure best-in-class service, quality, performance, and accountability. That’s a great way to say,We’ve Got Your Back!

The Job:

• Identify opportunities to expand business with existing customers and prospects in the region to uncover new sales opportunities for the Territory Manager.
• Provide training to clinical staff on sample collection and order processing and deliver in-service training on-site with customers.
• Plan onsite visits with existing customers to address customer concerns, sample issues, and billing.
• Develop a working relationship with multiple internal teams to resolve customer issues and share information related to enhancing existing relationships with the customers

• Bachelor’s Degree is required.
• Experience in sales or customer work in hospitality, business solutions sales, and management training programs.
• Planning and time management experience.
• Prior field-based position which included a significant travel requirement is desirable.
• Excellent interpersonal communication and polished presentation skills.
• Ability to work independently and as part of a fast-paced team.
• Willing to travel extensively and stay overnight during the week.
• Ability to work evenings, late evenings, and weekends on an occasional basis.
• Clean driving record.
• Ability to ensure HIPAA, Confidentiality and Compliance policy, procedures, and standards are always adhered to.
• Ability to ensure administrative, physical and technical cyber security controls are always adhered to.

• Medical, Dental, Vision, Disability Insurance
• 401k with Company Match
• Paid Time off and Holidays
• Tuition Assistance
• Behavioral and Health Care Resources
• Mileage reimbursement & monthly car stipend