Associate Account Manager

Foundation-Risk-Partners; Orange (CA); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Company paid life insurance

STD/LTD

PTO 18 days + 10 holidays & 2 floating

Job summary

Foundation Risk Partners in Orange, CA is seeking an Associate Account Manager to join the SIP Insurance team. You will handle and process new and renewal commercial lines business and address claim inquiries, while pursuing cross-sell opportunities from the existing book of business and supporting internal client service representatives.

The role requires strong initiative, excellent communication skills, and a solid understanding of commercial lines underwriting and policy administration.

Qualifications

• Self-starter with initiative, creativity and strong verbal and written communication.
• Solid understanding of commercial lines underwriting, coverages and policy administration.
• Proficient data entry with high accuracy and attention to detail.

Responsibilities

• Input customer applications into agency management systems and rating apps.
• Assemble applications, loss runs, photos, and documents for carrier submissions.
• Review policies for accuracy; advise when premiums increase 10% or more.
• Monitor renewals to ensure policies are renewed, rewritten, or remarketed.
• Respond to client and carrier inquiries and issue documents accordingly.
• Maintain suspense and track outstanding orders and follow up as needed.
• Coordinate carrier interactions and update policy changes in systems.
• Handle routine correspondence between carriers, agency, and clients.
• Follow agency E&O guidelines and keep files organized.

Skills

Communication skills

Underwriting knowledge

Data entry accuracy

Job description

Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Associate Account Manager to their SIP Insurance team in Orange, CA.

Job Summary:

Handle and process new and renewal commercial lines business and claim inquiries. Initiate cross-sell opportunities from the existing book of business and develop new client sources when possible. Provide in-house customer service support to commercial lines customer service representatives.

Essential Functions:

• Input customer applications into the agency management system using carrier rating applications.
• Assemble applications, schedules, loss runs, photos, appraisals, and other supporting documentation for submission to insurance carriers for policy issuance.
• Review new and renewal policies for accuracy in rating, coverage, and policy details. Ensure policies are delivered or mailed to clients. Advise the service representative when premium increases are 10% or greater.
• Monitor the renewal process by verifying that all policies listed on expiration reports have been renewed, rewritten, remarketed, or otherwise addressed.
• Respond to phone calls from clients and insurance carriers regarding certificates of insurance, evidences of property, and other policy-related documentation. Issue documents according to agency procedures.
• Maintain a suspense system to track outstanding orders, correspondence, reports, and overdue items requiring follow-up.
• Manage carrier interactions in accordance with agency standards.
• Update agency systems for policy cancellations and reinstatements based on agency reports. Follow up on requests for additional information, audits, loss runs, inspections, and other outstanding items.
• Handle routine correspondence between insurance carriers, the agency, and insured clients.
• Maintain familiarity with and adhere to agency Errors & Omissions (E&O) guidelines.
• Maintain electronic and/or paper files in an organized and up-to-date manner.
• Perform special projects and other duties as assigned by management.

Competencies & Qualifications:

• Must be a self-starter with strong initiative, creativity, and excellent verbal and written communication skills.
• Should possess a thorough understanding of commercial lines underwriting, coverages, and policy administration.
• Must be proficient in computer keyboarding and data entry, with a high level of accuracy and attention to detail.

This range represents the estimated low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range based on factors including but not limited to performance, location, and experience. The range listed is just one component of FRP's total compensation package for employees.

Pay Transparency Range

$50,000 - $55,000 USD

Disclaimer:

While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.

Equal Employment Opportunity (EEO):

FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.

FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Foundation Risk Partners’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release in active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.