Associate Account Manager

Digital Remedy; New Orleans (LA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Retirement plan

Health, dental and vision plans

Flexible spending accounts

Sick leave

Job summary

Digital Remedy is seeking an Associate Account Manager to ensure seamless execution of digital media campaigns across display, video, and social channels from New Orleans. You will nurture client relationships, support campaign setup, optimization, and reporting to drive KPI results.

You will collaborate with Sales, Planning and Media Operations to keep campaigns on track, analyze performance data, and contribute to revenue growth.

Qualifications

• Bachelor’s degree or equivalent experience in Marketing/Advertising.
• 0–1+ years of client services, digital media, or advertising experience (entry level).

Responsibilities

• Support the execution of digital media campaigns across display, video, and social platforms.
• Communicate regularly with client contacts and internal teams to ensure delivery and alignment on goals.
• Partner with Media Operations to troubleshoot issues related to creative, tracking, trafficking, and reporting.
• Analyze campaign data to identify optimizations and performance opportunities that meet KPIs.
• Develop understanding of presales expectations, IO and campaign order requirements, and strategic context for each campaign.
• Maintain internal documentation and email workflows for clarity across teams.
• Support upsell opportunities by understanding client objectives and positioning Digital Remedy solutions.
• Manage assigned client accounts to contribute to monthly revenue goals.

Skills

Verbal communication

Written communication

Customer-service mindset

Analytical problem-solving

Excel & Google Workspace

Education

Bachelor’s degree

Tools

Excel

Google Workspace

CRM

Analytics platforms

Job description

The Associate Account Manager is responsible for ensuring Digital Remedy seamlessly executes digital media campaigns across a range of platforms and products. This role is central to supporting both existing legacy and new business growth through strong client relationship management, campaign execution, ongoing optimization, data analysis, and reporting. You will collaborate closely with internal teams including Sales, Planning and Media Operations to ensure campaigns pace correctly, meet KPI goals, and reflect the nuances of each execution.

The Associate Account Manager will serve as a day‑to‑day point of contact for client account leadership and play a key role in nurturing relationships that drive growth. This is an excellent opportunity for someone eager to build a career in digital advertising, develop technical digital advertising campaign expertise, and eventually grow into a fully client‑facing Account Manager role.

Responsibilities

• Support the execution of digital media campaigns through setup, launch, pacing, and optimization across display, video, and social platforms.
• Communicate regularly with client contacts and internal teams to ensure seamless delivery and alignment on campaign goals and performance.
• Partner with Media Operations to troubleshoot issues related to creative, tracking, trafficking, and reporting.
• Analyze campaign data to identify optimizations and performance opportunities that meet or exceed client KPIs.
• Develop a solid understanding of presale expectations, IO and campaign order requirements, and strategic context for each campaign.
• Maintain internal documentation and shared email workflows to ensure ongoing clarity and organization across teams.
• Support upsell opportunities by understanding client objectives and helping position Digital Remedy solutions that drive ROI and long‑term growth.
• Manage all assigned client accounts to contribute to monthly revenue goals.

Education & Experience

• Bachelor’s degree or equivalent experience (Marketing/Advertising focus preferred).
• 0–1+ years of client services, digital media, or advertising experience.

Core Skills

• Excellent verbal and written communication skills, including strong phone and presentation abilities.
• Strong customer‑service mindset focused on satisfaction, resolution, and loyalty.
• Strong analytical and problem‑solving capabilities, with solid proficiency in Excel and Google Office Suite / Workspace.
• Ability to assess large amounts of data and understand digital campaign performance.
• Proficiency in online SaaS platforms across various use cases (CRM, analytics, etc.).

Bonus Skills

• Familiarity with Adobe Creative Suite.
• Understanding of advertising creative asset use and management (video, display, audio, etc.).
• Strong budgeting management and financial literacy.

Professional Traits

• Detail‑oriented, organized, and a proactive self‑starter.
• A team player who collaborates effectively and contributes to shared responsibilities.
• Driven to succeed, meet targets, and take initiative without waiting to be prompted.
• Comfortable navigating change and learning quickly.
• Motivated to help grow the company and deliver outsized results.
• Dynamic, energetic, and eager to both inspire and be inspired.
• Professional communication skills in person, on client calls and in email.

Visa Sponsorship

Please note that this position is not eligible for visa sponsorship, including employer sponsorship for an H‑1B visa, OPT‑STEM employment, etc.

Salary & Benefits

The base salary compensation range for this role is $50,000 to $60,000. This role also may be eligible for a bi‑annual bonus based on individual performance. Full‑time positions are eligible for benefits that include participation in a retirement plan, life and disability insurance, health, dental and vision plans, flexible spending accounts, sick leave, vacation time, personal time, parental leave, and an employee stock purchase plan.

Equal Opportunity Employer

Sinclair is proud to be an equal‑opportunity employer and a drug‑free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law.