Associate Account Executive

Point32Health; Canton (MA); Hybrid; USD 65,178 - 97,768; Full time

Job summary

Point32Health is seeking an Associate Account Executive to support new and existing business sales teams. You will prepare benefit comparisons, coordinate with underwriting, and manage account setups and renewals to ensure timely, accurate processing.

You will collaborate with brokers, clients, and internal departments, participate in proposals, and contribute to a high‑performing team focused on client satisfaction and growth.

Qualifications

• Bachelor’s degree in a related field is required.
• Master’s degree preferred.
• 1–3 years of experience in finance or healthcare benefits industry (group, broker, or carrier) preferred.
• 1–3 years of account management experience preferred.
• Strong analytical and problem-solving skills; knowledge of group insurance.

Responsibilities

• Supports 2–3 sales executives in new/existing business sales activities, including benefit comparisons.
• Scrubs presale quote requests and prepares submissions for Underwriting for new business.
• Manages renewals for existing accounts and coordinates with HRA/HSA contacts.
• Acts as liaison between member, clients and internal departments to resolve broker/customer issues.
• Qualifies sales leads and coordinates with brokers to gather information for proposals (RFPs) and follow-up.

Skills

knowledge of group insurance

analytical skills

resilient and collaborative

Education

Bachelor’s degree

Master’s degree

Job description

Who We Are

Point32Health is a leading not-for-profit health and well‑being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We’ve had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it’s at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point32Health.

Job Summary

The Associate Account Executive is responsible for supporting new business sales executives or existing business account executives.

Job Description

Key Responsibilities/Duties – what you will be doing (top five):

• Provides support to 2-3 sales executives in all new and/or existing business sales activities, including developing benefit comparisons by reading and analyzing competitive benefit products and comparing them to one of several P32H benefit products, identifying appropriate plan variations based on direction from Sales/Account Executives during sale/renewal process.
• If new business, scrubs presale quote requests, analyzes case information to prepare for submission to Underwriting. If supporting a new business team, manage account set up for products within the Sales Automation tools according to established departmental guidelines.
• If supporting existing business, responsible for managing the renewal of all accounts through Sales tools, triggering all downstream processes. Acts as primary interface with internal/external HRA and HSA contacts and ensures paperwork and set-up of the group is accurate and timely.
• Acts as liaison between member, clients, brokers and P32H internal departments to reach resolution on broker/customer issues. Represents Harvard Pilgrim at enrollment fairs to answer employee questions about benefits, conducts employee presentations regarding the plan offerings Builds and maintains strong partnerships with brokers and internal contacts.
• Attends and manages follow ups from implementation/renewal meetings, both internally, and with the client/broker directly. Performs sales qualification of leads (following marketing qualification) to determine if it is an active lead. Includes working with brokers to obtain additional information on the status of the lead (renewal date, likelihood to change, current carriers, bid status, etc.) to qualify the lead as “sales ready”. Work with Sales Executive to draft and submit requests for proposal (RFPs), ensuring accuracy of proposal and ensure that it meets the broker/client requirements.
• Assists with presentation preparation for finalist meetings, including identifying appropriate content with direction from the Sales/Account Exec. Perform out-of-the-box thinking, collaborate with others, and make a difference every day. Other duties and projects as assigned.
• Other duties and projects as assigned.

Qualifications – what you need to perform the job

Certification and Licensure

Education

• Required: (minimum) Bachelor’s degree in a related field
• Preferred: Master’s degree

Experience (minimum years required):

• Required: (minimum) of 1-3 years of experience. Experience in finance or in the healthcare benefits industry working for a group, insurance carrier, broker or general agency preferred.
• Preferred: 1-3 years of experience in account management

Skill Requirements

• Knowledge of group insurance.
• Must possess strong analytical and problem‑solving skills.
• Resilient, collaborative, flexible, innovative.

Working Conditions and Additional Requirements (include special requirements, e.g., lifting, travel):

• Must be able to work under normal office conditions and work from home as required.
• Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
• May be required to work additional hours beyond standard work schedule.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.

Salary Range

$65,178.94 – $97,768.40

Commissions Range

$12,000.00 – $12,000.00

Compensation & Total Rewards Overview

The annual base salary range provided for this position represents a range of salaries for this role and similar roles across the organization. The actual salary for this position will be determined by several factors, including the scope and complexity of the role; the skills, education, training, credentials, and experience of the candidate; as well as internal equity. As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company’s sole discretion and may be modified at the Company’s sole discretion, consistent with the law.

Point32Health offers its Colleagues a competitive and comprehensive total rewards package which currently includes:

• Medical, dental and vision coverage
• Retirement plans
• Paid time off
• Employer-paid life and disability insurance with additional buy-up coverage options
• Tuition program
• Well‑being benefits
• Full suite of benefits to support career development, individual & family health, and financial health

For more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/

We welcome all

All applicants are welcome and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Scam Alert

Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact [e-mail].