Assoc Patient Access Rep-Breast Care-North

Community Health Network; Indianapolis (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

Community Health Network is seeking an Associate Patient Access Representative to provide exceptional customer service and patient registration support. This full-time role involves patient check-ins, insurance verification, and ensuring compliance, contributing to outstanding patient experiences within our healthcare team.

Qualifications

• 1+ years in a healthcare office setting or customer service preferred.
• Proficiency in all registration types and EPIC work queue.
• Ability to monitor patient movements and ensure EHR completeness.

Responsibilities

• First point of contact for visitors; responsible for check-ins and scheduling.
• Facilitate financial clearance and compliance for patient visits.
• Collect payments and verify insurance information.

Skills

Customer service

Patient registration

Insurance verification

Data entry

Use of EPIC

Education

High School Diploma

Job description

Assoc Patient Access Rep-Breast Care-North

Join to apply for the Assoc Patient Access Rep-Breast Care-North role at Community Health Network.

About Community Health Network

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” remains at the heart of our organization. We are committed to providing the best care possible, supported by advanced technology, community involvement, and ongoing staff development. Our goal is to deliver exceptional, simple care — and we couldn’t do it without you.

Position Overview

The Associate Patient Access Representative (APAR) is the first point of contact for visitors, responsible for customer service, patient registration, and financial clearance. Key duties include check-ins, scheduling, payment collection, insurance verification, and ensuring compliance. The APAR facilitates smooth workflows and prepares patients administratively and financially for their visits.

Qualifications and Skills

• High School Diploma or GED (Required)
• 1+ years experience in a healthcare office setting and/or customer service (Preferred)
• Proficiency in all registration types (inpatient, outpatient, emergency)
• Timely completion of Admissions, Discharges, and Transfers
• Ability to monitor patient movements within hospital or clinic
• Use of EPIC work queue for pre-registration
• Verification of medical necessity per CMS standards and communication of coverage details
• Accurate entry of patient demographics, insurance, and financial info
• Gathering and verification of confidential health and financial data
• Ensuring completeness of electronic health records (EHR) and making necessary updates

Why Join Us?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication, and collaboration. We value our employees as Caregivers and are committed to making a difference in our community. Join us in providing outstanding patient experiences.

Employment Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Healthcare Provider
• Industry: Hospitals and Healthcare

This job posting is active and accepting applications.