Assistant Vice President, National Accounts Casualty

McNeil & Co.; Morristown (NJ); On-site; USD 124,000 - 192,000; Full time

Benefits offered by this job

Medical plans

401k with matching

PTO 20 days

Paid holidays

Parental leave

Student loan assistance

Volunteer time off

Life and disability

Job summary

Arch Insurance Group Inc. seeks an AVP Claims Account Manager to oversee NAC team accounts for workers' compensation, auto liability and general liability claims. Responsible for staff leadership, budgeting, and collaboration with Underwriting, Risk Management and Actuarial.

The role requires 10–15 years of multi-line claims leadership, state licensure, strong analytical skills and travel up to 25%. Base locations include Jersey City and surrounding markets; incentive eligible with a competitive

Qualifications

• Bachelor's degree required.
• Demonstrated people management and development skills in a service/account management role.
• Exceptional communication and interpersonal skills to build relationships.

Responsibilities

• Provide oversight for workers' compensation, auto liability and general liability claims.
• Lead Claims staff with emphasis on talent management and succession planning.
• Monitor staff performance and address training needs.

Skills

People management

Communication

Data analysis

Strategic discussions

Problem solving

Budgeting

Staff development

Travel readiness

Education

Bachelor's degree

Tools

Excel

PowerPoint

Word

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

Position Overview

The Claims Division is seeking an AVP Claims Account Manager (CAM) to join the National Accounts Casualty (NAC) Team. In this role, the incumbent will actively manage and effectively oversee assigned NAC business accounts for workers’ compensation, auto, and general liability claims written on a guaranteed cost basis, high deductible, and self-insured retention basis handled by third party administrators.

Position Responsibilities

• Provide technical expertise and oversight to staff with handling workers’ compensation, auto liability & general Liability claims which also include handling and supervision of outsourced claims.
• Leads directs and has full management accountability for Claims staff with an emphasis on talent management and succession planning in accordance with corporate strategic direction.
• Manage staff performance; implement strategies and plans to address staff development; identify and address training needs on an ongoing basis.
• Collaborates with Underwriting, Risk Management, Actuarial, and other stakeholders to ensure knowledge sharing on market trends, legal changes, portfolio management, and loss developments.
• Responsible for cost containment strategies including allocated and unallocated expenses within the Claims operation.
• Assist with development of Claims annual operational goals, objectives, and budgets.
• Manage and ensure accurate and timely case reserving.
• Communicate effectively with Underwriters, brokers, and reinsurers on relevant claim developments.
• Attend mediations, arbitrations, depositions, trials, as necessary.
• Work with our TPA’s to ensure proper claims handling and service delivery.
• Act as the Service Manager/Arch claims contact for all accounts written by NAC.
• Perform other duties and/or projects as assigned.

Required Skills

• Provided below are the guidelines the recruiter will use to source and qualify resume submissions:
• Bachelor's degree required
• Demonstrated people management and development skills in a service/account management role.
• Exceptional communication (written and verbal), influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines.
• Strong problem-solving, analytical, organizational, multitasking, and time management skills
• Ability to take part in active strategic discussions.
• Ability to analyze and utilize data to make direct impact on claims’ outcomes.
• Minimum of five (5) years’ direct supervision of employee performance management
• Minimum of (10-15) years’ experience overseeing and managing multi-line claims with strong emphasis on auto liability, general liability, products, and professional liability as well as exposure to workers’ compensation for high deductible and self-insured accounts.
• Proper Adjuster Licenses in all applicable states
• Ability to handle high severity claims.
• Knowledge & expertise with multiple jurisdictions
• Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint, and Word
• Ability to work independently and in a team environment.
• Willing and able to travel 25%.

Salary and Compensation

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

Boston/Dallas/Atlanta: $95,800 - $148,700/year
Chicago: $111,300 - $172,700/year
LA/NYC/Seattle/Jersey City: $123,600 - $191,900/year

Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

Benefits

• multiple medical plans plus dental, vision and prescription drug coverage
• a competitive 401k with generous matching
• PTO beginning at 20 days per year
• up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
• basic Life and AD&D Insurance as well as Short and Long-Term Disability
• Paid Parental Leave of up to 10 weeks
• Student Loan Assistance and Tuition Reimbursement
• Backup Child and Elder Care
• and more.

About Arch

14400 Arch Insurance Group Inc. Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career.