Assistant Vice President for Financial Aid and Enrollment Operations

Sinclair Community College; Dayton (OH); Vor Ort; USD 120.000 - 170.000; Vollzeit

Zusammenfassung

Sinclair Community College seeks an Assistant Vice President (AVP) of Financial Aid and Enrollment Operations to lead critical student services across registration, records, financial aid, scholarships, and the Welcome Center. The AVP ensures seamless enrollment experiences, compliant aid administration, and strong partnerships with academic and community partners.

The role directs multiple departments, manages budgets, develops policies, and represents the College in external relations to

Qualifikationen

• Master’s degree required; preferred in higher education, student services, or finance.
• Minimum 10 years in higher education with 8+ years in financial aid administration.
• 3+ years of management experience and ability to lead diverse teams.

Aufgaben

• Provide leadership and supervision across enrollment operations and student services.
• Develop enrollment management plans aligned with institutional priorities.
• Oversee financial aid programs including federal/state/institutional funding; ensure regulatory compliance.
• Manage budgets, reporting, and policy development for aid administration.
• Represent the division in internal and external engagements; build partnerships with academic and community stakeholders.

Kenntnisse

Strategic leadership

Enrollment management

Financial aid administration

Policy compliance

Budgeting and finance

Regulatory knowledge

Ausbildung

Master’s degree in higher education or related field

Tools

Ellucian Banner/Colleague

PeopleSoft Financial Aid

Jobbeschreibung

Sinclair Community College is a nationally recognized institution with an impressive record of excellence, innovation, and student achievement. Its recent accolades include being named one of the Aspen Institute’s Top 25 Community Colleges in the United States (2026) and one of America’s Top Online Colleges by Newsweek (2026). Sinclair has also received the prestigious 2023 Leah Meyer Austin Award from Achieving the Dream for its outstanding commitment to student success, as well as multiple League for Innovation – Innovation of the Year Awards (2023, 2024 and 2025). Further recognition includes the 2026 A-Mark Foundation Top 10 Community College News Outlets distinction, multiple Ohio New Media Association journalism awards, and successive SOCHE Faculty and Staff Excellence Awards recognizing outstanding employees. These achievements reflect Sinclair’s dedication to educational excellence, innovative teaching, professional development, and making a lasting difference in the communities it serves.

The Assistant Vice President of Financial Aid and Enrollment Operations (AVP) oversees key student services at the College, including registration, student records, financial aid and scholarships, the Welcome Center, testing, and student orientation. The role focuses on making it easier for students to enroll, access financial support, and succeed throughout their education.

The AVP leads several departments, manages staff and budgets, develops policies and procedures, ensures compliance with regulations, and looks for ways to improve services and processes. They also work closely with academic and administrative leaders to support the College’s goals, improve communication between departments, and strengthen the overall student experience. The role also involves representing the College when working with external organizations and community partners.

In addition, the AVP serves as the College’s Director of Financial Aid and Scholarships and Chief Financial Aid Administrator. This means overseeing all financial aid programs, including federal, state, and institutional funding. The AVP ensures that financial aid is managed responsibly, follows all required regulations, and remains accessible to students who need support to pursue their education.

Principal Accountabilities:

• Provide leadership, oversight, and supervision of staff across all enrollment operations and student service areas, ensuring effective coordination, collaboration, cross-training, and consistency of processes and services within and across departments
• Play a key role in the development, implementation, and evaluation of enrollment management plans that supports group, divisional, and institutional strategic priorities
• Develop and maintain strong partnerships among student services staff, Academic Affairs, community partners, and administration in order to reach enrollment goals and effective delivery of student services
• In collaboration with the Director of Admissions, develop and manage college entry systems
• Develop policies and procedures that support student progression along connection and entry pathways into the College
• Work in collaboration with the Vice Provosts and other institutional stakeholders to provide leadership and oversight of financial aid administration, regulatory compliance, and related processes supporting the College’s Prison Education Program
• Manage staff, which includes prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations
• Manage the implementation of internal operations for the Financial Aid program, which includes developing and implementing annual plans; developing departmental procedures; ensuring compliance with Federal, State, and local laws, regulations, codes, and/or standards; and coordinating activities between multiple service areas
• Plans and directs departmental adherence and compatibility with organizational goals, objectives, and strategic initiatives
• Prepares, reviews, and approves a variety of multi-faceted information, data, forms, schedules, calendars, and reports; makes programmatic decisions based on findings
• Develops, coordinates, and evaluates strategies for effectively promoting the college’s Financial Aid programs and services through various modes of communication (i.e. email, social media, website, posters, brochures, events, etc.)
• Recommends and monitors a budget; submits justifications for budget items; monitors and controls expenditures; identifies and secures resources as necessary
• Researches and analyzes a variety of complex data and information, including student database information; prepares related reports for regulatory bodies as necessary
• Represents the Financial Aid area and develops and maintains internal and external relationships; participates in/on a variety of meetings, committees, task forces, and/or other related groups to communicate information regarding services, programs, areas of opportunity, and/or other information
• Represents the Division and/or Senior Vice President as needed

Requirements:

• Minimum of a master’s level degree required
• Minimum of ten (10) years’ work experience in higher education with 8 years of experience in administration of Financial Aid required
• Minimum of three (3) years’ management work experience, with the ability to evaluate performance of personnel and establish/maintain effective professional relationships required
• Demonstrated experience in setting goals and enrollment targets/metrics and managing accountability of those goals, targets and metrics required
• Demonstrated ability to work collaboratively; think “outside the box” and to lead and manage change; ability to involve multiple campus constituencies in positive and inclusive ways required
• Knowledge of community college sector, and policies related to student services required
• Thorough knowledge of Federal, State, and institutional aid programs required
• Proven experience interpreting and implementing Federal and State regulations required
• Ability to work a flexible schedule to include office hours as well as potential extended hours and weekends required
• Demonstrated diplomacy, mentoring, communication, and interpersonal skills required
• Previous work experience in a community college setting preferred
• Ability to multi-task and effectively manage simultaneous projects and a large number of employees required
• Demonstrated ability to diagnose and develop solutions to complex problems required
• Ability to work in a fast-paced, high-energy environment required
• Exceptional interpersonal, written, oral communication and presentation skills required
• Commitment to high-quality and compassionate student service required
• Ability to maintain confidentiality and ethical work practices required