Assistant Veterinary Hospital Manager

National Veterinary Associates; Dublin (CA); Hybrid; USD 64,000 - 77,000; Full time

Job summary

An established industry player is seeking an Assistant Hospital Manager to join their progressive team. This full-time hybrid role offers a unique opportunity to lead in a high-quality veterinary hospital environment. You will partner with the Hospital Manager to drive operational success while ensuring exceptional patient care and client service. If you have a passion for veterinary medicine and a knack for leadership, this role is perfect for you. Join a supportive team dedicated to providing stellar care and making a difference in the lives of pets and their owners.

Benefits

Health Insurance Benefits

401k with Match

Competitive PTO Plan

Continuing Education Stipends

Free Mental Health Benefit Options

Annual Bonus Opportunity

Fair Work-Life Balance

Qualifications

• 1-3 years of experience in a managerial role.
• Experience in a hospital, retail, or service-based industry.

Responsibilities

• Supports the Hospital Manager in operations and financial management.
• Oversees employee benefits and hospital policies.

Skills

Customer Service

Management

Leadership

Financial Management

Education

Bachelor's Degree in Business

Job description

2 weeks ago Be among the first 25 applicants

National Veterinary Associates is seeking an Assistant Hospital Manager to join our growing teams!

Are you a veterinary professional looking for growth and ready to take the next step in your career? Our Assistant Veterinary Hospital Manager position offers the perfect opportunity to take the next step in a high-quality hospital setting, surrounded by a progressive and supportive team. We take great pride and satisfaction in providing stellar medicine and surgery to our patients and exceptional personalized service to our clients. Our friendly staff is highly motivated and works well as a team. If this sounds like the right fit for you, come join us!

Job Summary

The Assistant Hospital Manager is a co-leader and an integral member of the veterinary hospital management team. The Assistant Hospital Manager partners with the Hospital Manager and the Managing DVM to provide a smooth and profitable operation by driving revenue and managing costs while creating a hospital culture based on high-quality patient care and exceptional customer service. The AHM will offer support across all shifts ensuring that the hospital always has a leader on-site for team, client, and patient support.

Role Expectations

• This will be a hybrid role consisting of both floor and admin hours
• This is a full-time hourly position
• Compensation based on experience
  
  

Supports the Hospital Manager in Leadership and Planning

• Acts as a champion for change and identifies, documents, shares, and promotes best practices.
• Participates in the planning and budget maintenance process.
• Establishes goals for the practice and staff.
• Creates the hospital schedule and manages labor costs to budget with our hospital leader team.
  
  

Supports the Hospital Manager in Operations

• Oversees employee benefits program and hospital insurance plans.
• Develops and implements hospital policy, including DEA/Controlled Substances and OSHA compliance.
• Performs quality checks and reviews of client files.
• Monitors computer systems and works with HelpDesk to resolve technical systems/equipment issues.
  
  

Supports the Hospital Manager in People Management

• Partners with the Managing Veterinarian to address staffing needs including hiring, training, reviewing, and disciplining of the front staff.
• Implements performance-based incentive and rewards and recognition programs.
• Be a pillar alongside our hospital leadership team.
  
  

Supports the Hospital Manager in Client Service

• Demonstrates and reinforces the highest level of client service
• Resolves client issues and escalations, and oversees client follow-up communication. Work side by side with our reception team.
• Drives client visits through strategic client communication and local marketing efforts (i.e. Community).
  
  

Supports the Hospital Manager in Financial

• Ensures payroll is accurately completed and submitted for all hospital staff.
• Manages accounts receivable and cash on hand, including performing invoice audit reviews.
• Manages hospital inventory and controls facility and administrative costs alongside our inventory manager.
• Performs other duties essential to the performance of the hospital as assigned.
  
  

Qualifications

• A bachelor’s degree in business or a related field is preferred
• 1-3 years of experience in a managerial role, including customer service experience
• Experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus
  
  
  
  

Benefits

• Comprehensive salary range of $64,000- $77,000 annually
• Annual Bonus Opportunity
• Health Insurance Benefits
• Free Mental Health Benefit Options
• 401k with Match
• Competitive PTO Plan
• Continuing Education Stipends
• Fair Work-Life Balance

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Veterinary Services

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