ASSISTANT VENDOR MANAGER - REDMOND, WA

Compass Group USA; Redmond (WA); On-site; USD 60,000 - 76,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Eurest, a Compass Group USA brand, seeks a detail-oriented vendor program coordinator to support Microsoft East Campus operations in Redmond. You will help manage vendor partnerships, onboarding, data entry, and daily communications to ensure compliant, growing programs.

The role emphasizes scheduling, KPI tracking, and regular reporting. You will coordinate with vendors, support quarterly business reviews, and maintain documentation while upholding Compass Group and Microsoft guidelines.

Qualifications

• 2 years of Hospitality/Restaurant Experience preferred

Responsibilities

• Scheduling and communication: maintaining vendor availability.
• Tracking of sales & transactions.
• Invoice communication, financial compliance & tracking.
• Contract management: insurance and contractual compliance.
• Facility Management and Business Services: KPI & QA audits.
• Track weekly vendor check-ins through Microsoft Forms Tool and report results.
• Prepare reports and documentation for quarterly business reviews.

Skills

Hospitality/Restaurant Experience

Job description

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As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations?Come grow your career with Eurest.

Job Summary

In this role, a variety of tasks are performed to assist in managing the vendor programs designed to bring variety and new services to the Microsoft employee. Excellent communication skills, attention to detail and the ability to prioritize and manage multiple projects are required. This role is primarily focused on supporting the vendor partnerships with daily organization, data entry, communication, follow-up, onboarding, and project related tasks to ensure the compliance and growth of vendor programming.

Supervisory Responsibilities:
Indirect assistance with operations team East Campus & supporting The Commons

Essential Functions and Responsibilities:

• Scheduling and communication
  • Maintaining vendor availability
  • Communications with vendor owners
  • Create contingency procedures that ensure alternative services are offered to Microsoft employees with unplanned absences.
  • Health Department Permit & score tracking
  • QBR & meeting schedules
  • Support events and align Pop-Up scheduling with MS events.
• Tracking of sales & transactions
• Invoice communication, financial compliance & tracking
• Tracking of contractual, pricing & COI compliance
• Contract management
  • Insurance and contractual compliance
  • Logistical setup and maintenance of vendors
  • Vendor management tool & MyHub upkeep
  • Additional contract related duties as they arise.
• Facility Management and Business Services
  • Conduct and schedule KPI & QA audits, ensuring all vendors are adhering to Compass, Microsoft, and KCHD guidelines.
  • Complete regular operational excellence walkthroughs
  • Tracking weekly vendor check-ins through Microsoft Forms Tool, and reporting results
  • Monitor inbox and consistently ensure timely, thorough, and thoughtful email responses.
  • Perform last minute requests and changes with ease and precision; including but not limited to reschedules and cancelations.
  • Manage all communications to respective stakeholders.
  • Schedule quarterly business reviews on behalf of General Managers and Sr. Project Manager and prepare all needed reports and documentation for the meeting.
• Manage brand invoicing process, including making necessary changes to the invoice, and reporting any possible incongruencies.
• Setup of financial framework with new vendors with the support of Finance
• Able to perform arithmetic operations involving all United States monetary units (add, subtract, multiply, divide). Must be able to differentiate between monetary units.
• Identify when escalation is necessary.
• Escalate professionally as needed.
• Handle issues as they arise through the proper administrative and escalation channels.
• Contact appropriate escalation points as needed to resolve issue.

Flexibility and Growth

• Adapt positively to needs and requests made by direct Manager or client
• Recommend updates to improve vendor programming
• Think outside the box and look at the bigger picture
  • Track, metrics and documentation
    • Track and calculate monthly, quarterly and annual metrics
    • Ensure accurate documentation of tracking, calculations and over all metrics
    • Update the items tracked as needed to fit the interest of the business
    • Compile presentation data
    • Make prompt and thorough updates to Training Manual and templates as processes grow and evolve
    • Implement Inclement Weather (IW) process as needed and ensure IW documentation is up to date and accurate
  • Maintain clean and safe work environment, perform job safely
  • Other duties as assigned

Qualifications

• 2 years of Hospitality/Restaurant Experience preferred

Associates at Eurest are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland,or to be performed Remotely,click here or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, and requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Eurest maintains a drug-free workplace.

Applications are accepted on an ongoing basis.