Assistant to the VP for Student Success

Savannah College of Art and Design; Savannah (GA); On-site; USD 50,000 - 75,000; Full time

Job summary

Savannah College of Art and Design is seeking an organized assistant to the Vice President for student success. You will provide executive-level support, manage calendars, travel, and communications, and ensure high standards of professionalism and discretion.

The role emphasizes meticulous coordination, process management, and reporting to support complex schedules and project implementation within the student services administration team.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Proficiency with Microsoft Office Suite, Salesforce, Cognos, Concur, Dropbox, Google Drive, and calendar management.
• Experience handling confidential matters.

Responsibilities

• Provide executive-level administrative support to the VP.
• Maintain the VP's calendar, meeting and travel schedules, and purchases and expense reconciliations.
• Coordinate travel arrangements, transportation, and accommodations.
• Manage and prioritize incoming and outgoing communications on the VP's behalf.
• Proofread and edit all documents originating from or passing through the VP's office.

Skills

Executive support

Calendar management

Communication skills

Confidential matters handling

Education

Bachelor's degree

Tools

Microsoft Office Suite

Salesforce

Cognos

Concur

Dropbox

Google Drive

Job description

As an assistant to the vice president (VP) for student success, you will ensure efficient and effective daily departmental operations. Within the student services administration team, you’ll play a critical role in meticulous coordination, system and process management, and planning to support complex schedules, communications, and project implementation. While carrying out your responsibilities, you’ll uphold the highest standards of professionalism and communication and demonstrate an unwavering dedication to quality, consistency, and discretion.

To support student success, you’ll:

• Provide executive-level administrative support to the VP
• Maintain the VP's calendar, meeting and travel schedules, and purchases and expense reconciliations
• Coordinate travel arrangements, transportation, and accommodations
• Manage and prioritize incoming and outgoing communications (i.e., email, phone, and written correspondence) on the VP's behalf
• Proofread and edit all documents originating from or passing through the VP's office

As an assistant, you’ll:

• Compile and run daily reports, gather information for weekly reports, and create a final report for the VP to review
• Serve as the VP's primary point of contact, handle all inquiries with professionalism and discretion, and escalat matters as needed
• Independently prioritize and research matters addressed to the VP
• Handle general office duties including work orders, computer and phone requests, and key and security requests
• Train new department members

Additionally, you will:

• Regularly review the student success budget to ensure fiscal compliance
• Manage the log of nonacademic appeals and complaints
• Ensure the VP's availability and preparation for interviews and meetings (e.g., pre-reviewing candidate materials and briefing the VP)
• Participate in ongoing professional development (e.g., technology training and skill-building to enhance performance, professionalism, and adaptability)
• Manage department leave and vacation requests

Strong candidates will demonstrate:

• Excellent written, verbal, and interpersonal communication skills
• Exceptional organizational, problem-solving, and project management skills
• A strong attention to detail

Minimum qualifications:

• Bachelor's degree; at least one year of related experience and training; or an equivalent combination of education and experience
• Proficiency with Microsoft Office Suite, Salesforce, Cognos, Concur, Dropbox, Google Drive, and calendar management
• Previous experience handling confidential matters

Travel required:

• Less than 10%

Work hours:

The university work week is Sunday through Saturday. Most offices are open Monday through Friday 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.

ADA tag:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.