Assistant to Personal Stylist - Bal Harbour

Neiman Marcus Group, Inc.; Orlando (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking luxury retailer as a Personal Stylist Assistant, where your passion for fashion and customer service will shine. In this dynamic role, you will support a Personal Stylist in creating unforgettable experiences for clients, from preparing for appointments to maintaining client records. Your ability to work both on-site and through digital platforms will be essential as you engage with customers and help manage their luxury shopping journey. This position offers a unique opportunity to be part of a team that values innovation and inclusivity while delivering exceptional service in the luxury market.

Benefits

Disability Benefits

Paid Parental Leave

Paid Time Off

Retirement Savings Plan (401K)

NMG Associates Core Discount of 30%

Personal and Professional Development Opportunities

Qualifications

• Enthusiastic team player with a commitment to customer service excellence.
• Experienced with technology and digital tools.

Responsibilities

• Assist Personal Stylist with client communication and outfit recommendations.
• Organize appointment scheduling and follow-up tasks.

Skills

Customer Service Excellence

Communication Skills

Technology Proficiency

Digital Tools Experience

Job description

Four luxury retailers — Neiman Marcus, Bergdorf Goodman, Last Call and Horchow — make up the Neiman Marcus Group. For over a century, we have continually transformed and elevated the luxury shopping experience, offering the finest in fashion, shoes, handbags, jewelry, beauty and decorative items for the home.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please reach out to us.

Assistant to Personal Stylist - Bal Harbour

Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.

Your Role

As a Personal Stylist Assistant, you will assist your stylist with client communication, outfit recommendations, and operational support during the selling process. As an enthusiastic team player, with a demonstrated commitment to customer service excellence, you assist our Personal Stylist in creating a memorable experience for our customers. You will work on-site and through online platforms and you will report to your assigned Personal Stylist.

What You'll Do

• Assist the Personal Stylist in preparing and implementing selling appointments, including ringing transactions at POS and processing merchandise for Fashionphile Service.
• Complete post appointment follow up, including order tracking, alterations, and thank you notes.
• Help organize appointment scheduling, gifting initiatives, and experiences for Top Clients.
• Enter and maintain precise clientele information.
• Assist with Digital selling and Social media presence.
• Ensure all unsold merchandise is returned to stock.
• Ensure cleanliness of fitting rooms using housekeeping and maintenance services.

What You Bring

• Experienced with technology and has experience using digital tools.
• Ability to work flexible schedule.

We offer an inclusive and comprehensive range of benefits to our valued associates, including:

• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities

For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits

About Neiman Marcus Group

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.

Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.

Additional Information

• Overtime Status: Non-exempt
• Posting Date: Jan 31, 2025
• Application Deadline: Applications are accepted on an ongoing basis

Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.

We do not accept unsolicited resumes from staffing firms, recruitment agencies, or any other third parties. Any resumes or candidate profiles submitted to Neiman Marcus Group or its affiliates without prior approval from Neiman Marcus Group Talent Acquisition will be considered unsolicited, and Neiman Marcus Group will not be obligated to pay any referral fees.

We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please reach out to us at [e-mail].