Assistant Thrift Store Manager - Multiple locations

The Society of St. Vincent de Paul - Cincinnati; Cincinnati (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in community service is seeking an Assistant Manager to help lead retail operations. This role involves coordinating daily activities, supervising staff, and ensuring excellent customer service. The ideal candidate will have proven leadership skills and a strong commitment to fostering a positive work environment. Join a dedicated team that has been serving the Greater Cincinnati area for over 150 years, making a real difference in the community. If you have a passion for helping others and possess the necessary skills, this opportunity could be your perfect fit!

Qualifications

• Proven experience as an Assistant Manager or similar position.
• Strong leadership and organizational abilities required.

Responsibilities

• Assist the Store Manager in planning daily strategies.
• Supervise and motivate staff to enhance performance.

Skills

Customer Service Principles

Leadership

Organizational Abilities

Interpersonal Skills

Communication Skills

Problem Solving

Multi-tasking

Basic Computer Skills

Tools

Microsoft Office

Job description

St. Vincent de Paul – Cincinnati (SVDP) has served residents of Greater Cincinnati for over 150 years with basic needs such as food, medicine, and homelessness prevention through its outreach center in the West End and 53 parish-based volunteer Conferences. SVDP provides holistic direct assistance and systemic change services while treating neighbors in need with dignity and compassion.

Locations:

1. Mason Store; 1065 Reading Rd Mason, OH 45040
2. Milford Store; 813 Main Street Cincinnati, OH 45150
3. Mt Washington Store; 2300 Beechmont Ave Cincinnati, OH 45230

Scope of Position:

Assistant managers assist the store manager in day-to-day operations, coordinating retail store operations, and opening and closing procedures. They assume manager’s responsibilities in the manager’s absence by ensuring store schedules and objectives are met by employees while adhering to company policies and procedures.

Job Responsibilities:

1. Assist the Store Manager in planning and implementing day-to-day strategies.
2. Coordinate daily customer service operations (e.g. pricing merchandise, processing sales).
3. Supervise and motivate staff to perform their best.
4. Handle complaints from customers.
5. Ensure all employees adhere to company’s policies and procedures.
6. Act as the company’s representative and set an example for store staff.

Requirements and Skills:

1. Proven experience as an Assistant Manager or similar position.
2. Familiarity with customer service principles.
3. Leadership and organizational abilities.
4. Interpersonal and communication skills.
5. Problem solving attitude and ability to multi-task.
6. Basic computer skills including the use of Microsoft Office.
7. Flexibility to work evenings and weekends.

Physical Requirements:

Job duties require constant motion; walking, standing, bending, and occasional lifting. Occasionally working outside with donations and donors, sometimes in inclement weather.

The Society of St. Vincent de Paul-Cincinnati District Council provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, St. Vincent de Paul complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.