Assistant Tech Imaging Casual Rotating Shifts

Northwestern Medicine; Chicago (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Northwestern Medicine seeks an Assistant Tech Imaging to support imaging services and coordinate patient flow. The role involves preparing exam rooms, verifying orders, escorting patients, and assisting technologists, nurses, and physicians during procedures.

The candidate should have a high school diploma, strong communication skills, problem-solving ability, basic computer skills, and CPR (BLS). Preference will be given to those with healthcare experience and bilingual abilities.

Qualifications

• High School Diploma is required.
• Strong communication and interpersonal skills are essential.
• Good problem-solving and organizational abilities are needed.
• Demonstrates basic computer skills.
• CPR Certification (BLS) required or within probation period.

Responsibilities

• Care for patients during treatment/procedure per department standards.
• Prepare procedure rooms and assist in exams/procedures.
• Explain exams and answer basic questions; know MR safety if MR assignment.
• Follow technologist/nurse directions to assist in procedures.
• Coordinate patient flow and ensure proper paperwork and orders.
• Retrieve and verify physician orders from order systems (EPIC, Chartview, Powerchart).
• Monitor schedules, inform coordinators of delays, and maintain a clean, safe environment.
• Support clerical/technical tasks as assigned by Manager.

Skills

Communication

Interpersonal skills

Problem solving

Computer skills

CPR Certification

Education

High School Diploma

Job description

Description

The Assistant Tech Imaging reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Assistant Tech Imaging provides support service to the technologists, nurses, and physicians and to other health care professionals related to Imaging Services. This position is pivotal in coordinating patient flow in the respective imaging departments. Duties may include setup work of exam/procedure room before patient arrival, verification of paperwork and physician orders, escorting of patient to and from the waiting and changing areas, assisting the technologists, nurses or physicians in performing the exam/procedure, and processing films and paperwork for completed exams.

RESPONSIBILITIES

• Cares for the patient throughout the treatment/procedure according to department and hospital standards of care, age-specific sensitivities, and Patients' First guidelines.
• Provides systems support by preparing procedure rooms for patients prior to their arrival in the department and work area
• Assists in preparing patient for exam/procedure, including the ability to explain exams and answer basic questions, knowledge of MR Safety if assignment is MR and brings forward more detailed clinical questions to clinical staff.
• Follows directions of technologist/nurse to assist in performing exam/procedure on patients.
• Processes CDs as needed. Participates in lifting and escorting patients and maintains lift equipment competencies refer to NMH Safe Patient Handling Policy PC 05.0095.
• Helps to coordinate patient care based on departmental imaging protocols. Interacts and communicates with clinical and medical staff to coordinate patient flow.
• Reconciles physician orders to correct exam protocol and escalates discrepancies to appropriate clinical staff.
• Prepares all necessary paperwork and information so treatment/procedure may be performed.
• Retrieves physician orders as needed from all order systems including but not limited to EPIC, Chartview, Powerchart.
• Assists in clarification of patient demographic information. Verifies patient information for accuracy and completeness.
• Monitors schedule to ensure effective patient flow throughout the diagnostic areas. Informs coordinators, charge techs, and patients of delays.
• Identifies and obtains paperwork required to start exams. Handles outside films appropriately and obtains patient films when requested.
• Recognizes and reports problems to appropriate supervisors.
• Uses scheduling system, Radnet and PACS proficiently. Monitors stock of supplies, including Radiology Contrast Media, in treatment/procedure rooms to assure their regular availability by timely re-ordering, rotation of dated items, and by maintenance of a clean and orderly environment.
• Uses designated equipment effectively, skillfully and efficiently. Maintains equipment and work area as directed, and where applicable, documents safety checklists including contrast warmers, barium refrigerators, etc.
• Follows policies and procedures to contribute to the efficiency of department.
• Organizes and prioritizes assigned work, and schedules time to accommodate work demands, turnaround-time and commitments.
• Provides clerical/technical support as needed and as assigned by Manager.

AA/EOE

Qualifications

Required:

• High School Diploma.
• Strong communication and interpersonal skills.
• Strong problem solving and organizational skills.
• Demonstrates computer skills.
• CPR Certification (BLS).

Preferred:

• Previous experience in a healthcare delivery position.
• Bilingual language skills.

Equal Opportunity

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position):

Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.