Assistant Team Leader, Stroger Crisis

Thresholds; Chicago (IL); On-site; USD 66,000 - 69,000; Full time

Benefits offered by this job

Competitive Pay

Generous PTO

Dental Insurance

Vision Insurance

Medical Insurance Plans

403(b) retirement plan

EAP

Public service loan forgiveness

Cell phone reimbursement

Licensure supervision

Licensure reimbursement

Job summary

Thresholds in Chicago seeks an Assistant Team Leader for Stroger Crisis to supervise crisis workers and oversee risk assessments in the Emergency Department, ensuring quality service and collaboration with CCHHS.

You will mentor staff, monitor patient data, assist with reporting, and help maintain credentialing and on-call coverage. Master’s in social work or related field and at least two years of clinical leadership experience required.

Qualifications

• Master’s degree in social work, counseling, psychology or closely related field required.

Responsibilities

• Supervise, guide and direct staff as assigned with crisis assessments in ED.
• Meet with team members to problem solve and train clinical assessment skills.
• Maintain 24/7 ED coverage and on-call rotation.
• Monitor patient data, billing targets, and prepare monthly reports.

Skills

Leadership

Supervision

Clinical assessment

Communication

Computer literacy

Teamwork

Interpersonal skills

Education

Master’s degree in social work, counseling, psychology or closely related field

Tools

EMR systems

Microsoft Office

Email

Job description

Description

The Assistant Team Leader, Stroger Crisis reports to the Team Leader of the program. The Assistant Team Leader shares a leadership role and daily supervision of crisis workers performing risk assessments in an emergency department setting. The Assistant Team Leader is responsible for the direct supervision of assigned team members in order to ensure quality service delivery to patients and effective collaboration with Cook County Health and Hospital System (CCHHS) personnel.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Supervise, guide and direct staff as assigned. Models sound clinical judgment in performing crisis assessments to patients in an emergency department setting. Assesses large volumes of patients, makes recommendations for appropriate treatment, and connects patients with the appropriate level of mental health care.
• Meet with assigned team members to problem solve, train, monitor and guide their clinical assessment skills, ability to form a working diagnosis, and make appropriate treatment recommendations.
• Discuss with Team Leader, the activities of team staff members providing crisis services in the Emergency Department (ED).
• Responsible for role-modeling effective collaboration and communication with Cook County Health and Hospital System (CCHHS) personnel including physicians, nurses, and other behavioral health staff.
• Meets required billing targets and completes all documentation within assigned timeframe.
• Assist Team Leader with the daily monitoring of patient data, patient flow, and insurance eligibility and assists in collating this information into monthly reports for CCHHS and Thresholds leadership.
• Responsible to maintain the substitute staff pool, communicate regularly about coverage opportunities,
  ensure that subs remain current on all trainings, and maintain compliance with CCHHS contractor
  requirements.
• Monitor all required paperwork. Maintains the quality, validity and confidentiality of individual case records according to Commission on Accreditation of Rehabilitation Facilities (CARF), Medicare, Medicaid standards and agency traditions. Assures that all patient files and documentation are completed accurately, on time and is organized in a systematic manner.
• Assists TL in tracking employee compliance with required medical screening at time of hire and ongoing annually to ensure crisis workers maintain access to the ED. Works with CCHHS Human Resources to ensure that Thresholds maintains all credentialing requirements.
• Participates in the hiring sequence of the agency, and make recommendations on the hiring or termination of team staff.
• Assists with special tasks as assigned, including but not limited to: representing the agency at meetings, conferences, supervising students/interns, orienting and training new staff.
• Supports TL in maintaining 24/7 coverage in the ED.
• Required to be on‑call 24/7; rotation schedule is shared with the Team Leader.
• Other duties as assigned.
• Schedule: Monday-Friday 10:30am-7:00pm

MARGINAL DUTIES & RESPONSIBILITIES

• Willingness to submit to annual TB tests and drug tests annually as well as required vaccines.
• Works flexible schedule including work on weekends or evenings as required.

EDUCATION

• Master’s degree in social work, counseling, psychology or closely related field is required.

EXPERIENCE

• Two (2) years clinical experience.
• Leadership experience preferred.
• Experience in a hospital setting preferred.
• Ability to synthesize and summarize information and make judgments regarding patient care.
• Computer proficiency, including the ability to use email, navigate and enter notes into electronic medical records and working knowledge of pertinent software.
• Strong interpersonal skills and knowledge of group dynamics required.
  

SKILLS/CERTIFICATIONS

• Either an LSW or LPC is preferred.

WHAT WE OFFER

• Competitive Pay - Salary Range: $66,100.00 - $69,100.00 Annual
• Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation)
• Dental insurance, vision insurance,4 medical insurance plans
• 403(b) retirement plan with 3% employer match
• Robust employee assistance program (EAP)
• Public service loan forgiveness
• Cell phone reimbursement (up to $50/month)
• Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)
• Reimbursement for professional licensure and license renewal

Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission.Click here to learn more .

One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, several years in a row.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.