ASSISTANT TEAM LEADER - pOpshelf

pOpshelf; North Dakota; On-site; USD 28,000 - 42,000; Full time

Job summary

An established industry player is seeking an Assistant Team Leader to create a customer-first culture in a dynamic retail environment. This role involves ensuring exceptional store standards, engaging with customers to enhance their shopping experience, and supporting team members in a fast-paced setting. With a focus on maintaining inventory and managing cash handling procedures, this position offers an exciting opportunity to contribute to a fun shopping destination. If you are passionate about retail and enjoy working in a team-oriented atmosphere, this is the perfect role for you.

Benefits

Health Insurance

401(k) Savings Plan

Paid Sick Leave

Paid Vacation

Paid Maternity Leave

Paid Parental Leave

Qualifications

• Strong customer service skills to exceed expectations.
• Knowledge of cash handling and inventory management.

Responsibilities

• Assist in maintaining a clean and organized store.
• Provide superior customer service and support store culture.
• Manage inventory and assist with employee training.

Skills

Customer Service

Cash Handling

Mathematical Calculations

Problem Solving

Inventory Management

Team Leadership

Education

High School Diploma

Experience in Retail

Supervisory Experience

Job description

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Overview

pOpshelf seeks to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. pOpshelf stores offer a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items. Learn more at www.popshelf.com.

Responsibilities

GENERAL SUMMARY:

The Assistant Team Leader helps maintain a clean, well-organized store while assisting the Store Team Leader in creating a customer-first store culture through exceptional store standards and team engagement. At the direction and delegation of the Store Team Leader, the Assistant Team Leader assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Team Leader also performs stocking and cashiering functions and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses.

DUTIES and ESSENTIAL JOB FUNCTIONS:

• Provides superior customer service to exceed the customer’s expectations; greet and assists customers, and operate cash register and scanner to itemize the customer’s purchase.
• Assists the Store Team Leader in creating and supporting a customer-first store culture.
• Models product knowledge and selling techniques to enhance the customer experience.
• Facilitates merchandising the store in a manner that is appealing to customers.
• Rotates product to create eye-catching displays to drive sales.
• Educates store team about store products to engage customers.
• Maintains daily and weekly cleaning checklists.
• Ensures condense and reset standards are maintained consistently.
• Opens and closes the store a minimum of two days per week.
• Assists Store Team Leader with scheduling and training employees.
• Follows company work processes to manage merchandise.
• Maintains accurate inventory levels.
• Implements and maintains plan-o-zones.
• Ensures financial integrity of the store through strict cashier accountability.
• Assists customers in self-checkout process.
• Assists with management of the store in the Store Team Leader’s absence.

Qualifications

KNOWLEDGE and SKILLS:

• Ability to read and interpret documents such as diagrams and safety rules.
• Ability to perform mathematical calculations.
• Knowledge of cash handling procedures.
• Knowledge of cash, facility, and safety control policies.
• Ability to perform cash register functions.
• Ability to develop and maintain organization.
• Ability to solve problems and deal with various situations.
• Ability to interface with store associates, suppliers, and customers effectively.
• Strong product inventory knowledge.
• Ability to drive own vehicle to the bank for deposits.

WORK EXPERIENCE and/or EDUCATION:

• High school diploma or equivalent strongly preferred.
• One year of experience in a specialty retail environment preferred.
• Six months supervisory or team lead experience preferred.

WORKING CONDITIONS and PHYSICAL REQUIREMENTS:

• Frequent walking and standing.
• Frequent bending, stooping, and kneeling.
• Frequent handling of merchandise and equipment.
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
• Occasional climbing (using ladder).
• Fast-paced environment; moderate noise level.
• Occasional exposure to outside weather conditions.
• Occasional exposure to wet floor surfaces.
• Occasional exposure to household and industrial cleaning solutions.
• Occasional or regular driving to make bank deposits.

pOpshelf is an equal opportunity employer.

Dollar General offers a wide range of benefit programs designed to care for the physical, mental, and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See careers.dollargeneral.com/benefits for additional details.