Assistant Taproom Manager

Warped Wing; Mason (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Warped Wing in Mason, Ohio, is seeking an Assistant Taproom Manager who is dedicated to exceptional service and managing a high-volume environment. This role involves balancing management duties with hands-on serving and bartending while ensuring a memorable guest experience.

The ideal candidate will have prior leadership experience, strong knowledge of BBQ operations, and a passion for innovative culinary experiences. Join us to make each guest's visit extraordinary!

Qualifications

• Previous leadership in a fast-paced restaurant or hospitality environment.
• Ability to use modern hospitality technology effectively.
• Dedication to treating all staff and guests with dignity.

Responsibilities

• Lead and coach staff to ensure exceptional service.
• Promote the Smokery menu as the guest attraction.
• Manage cash handling and daily sales reconciliation.

Skills

Leadership in high-volume restaurant

Knowledge of BBQ/Smokery operations

Mastery of POS systems

Radical Respect in communication

Calm under pressure

Passion for smoked meats

Tools

POS systems

Inventory management technology

Job description

Description

About Warped Wing Brewing Company & Smokery

Our menu showcases a fusion of traditional American BBQ with a warped twist, naturally. We’re not afraid to experiment, yet our menu is approachable enough to please any palate. We combine the time-honored smoking techniques with the same quality & care of our beers, and we think that’s what makes us stand out. But, we’re not just any restaurant – we’re a gathering place & experience. Whether you’re a smoked meat aficionado or just starting your culinary journey – our warped take on tradition promises an experience that transcends the ordinary.

Summary

At Warped Wing, we are more than just a brewery; we are a culinary destination centered on our Smokery. The Assistant Taproom Manager is a "lead-from-the-front" position. You will balance dedicated management shifts with active server/bartender shifts. You must be fully prepared to step into the FOH Manager’s responsibilities in their absence .

Core Priorities

1. Exceptional service is our baseline; a "Warped" memorable experience is our goal.
2. You lead with respect and clear communication to foster a high-performance culture.
3. You are an expert on both our smoked meat profiles and our extensive drink list (beer, seltzers, and housemade sodas).

Duties and Responsibilities

• Actively promote the Smokery menu as the primary guest attraction; ensure staff can articulate smoke profiles and food-to-beer pairings.
• Maintain high standards for food presentation and service speed, ensuring dishes and drinks are delivered with synchronized timing.
• Address any feedback with radical professionalism and a "Guest First" mindset.
• Execute all functions of the Taproom FOH Manager in their absence, including opening/closing, safety checks, and staff supervision.
• Transition seamlessly between managing the floor and serving/bartending with high energy and technical precision.
• Manage cash handling, daily sales reconciliation, and help the team hit revenue and upselling targets.
• Utilize POS systems, inventory management tech, and digital communication tools with ease.
• Review sales data to identify trends and help the FOH Manager adjust schedules or promotions for maximum efficiency.

Qualifications

• Previous leadership in a high-volume restaurant or hospitality environment; strong knowledge of BBQ/Smokery operations is a major plus.
• Ability to master modern hospitality tech and POS systems.
• A dedication to "Radical Respect"—treating all staff (FOH & BOH) and guests with dignity and professional courtesy.
• Proven ability to remain calm and composed in a fast-paced "smokery and taproom" environment.
• A genuine love for Ohio-driven innovation, smoked meats, and the craft beverage industry.