Assistant Supervisor, Retail Customer Experience

Macy's; New York (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in New York City seeks an Assistant Supervisor to prioritize customer experience and active supervision. This role involves creating a positive store environment, supporting colleagues, and driving results through customer-centric initiatives. Candidates should have a high school diploma and 1-2 years of relevant experience. The position offers competitive pay, comprehensive benefits including health coverage and a 401(k), and opportunities for career growth.

Qualifications

• 1-2 years related experience in a retail environment.
• Ability to work a flexible schedule including evenings and weekends.
• Proficient in using computers and technology required for the role.

Responsibilities

• Prioritize customer experience through active supervision.
• Manage customer service issues and direct resources.
• Ensure exceptional presentation standards and readiness.

Skills

Strong interpersonal skills

Resourceful self-starter

Ability to adapt quickly

Education

High School Diploma or equivalent

Job description

Macy's in New York City seeks an Assistant Supervisor to prioritize customer experience and active supervision. This role involves creating a positive store environment, supporting colleagues, and driving results through customer-centric initiatives. Candidates should have a high school diploma and 1-2 years of relevant experience. The position offers competitive pay, comprehensive benefits including health coverage and a 401(k), and opportunities for career growth.