Assistant Supervisor - Lakeside Grill

SeaWorld Parks & Entertainment; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company dedicated to animal care and guest satisfaction! As an Assistant Supervisor at a renowned theme park, you'll lead a dynamic team to create unforgettable dining experiences for visitors. Your role will involve supervising staff, ensuring food safety, and delivering exceptional service. This position offers a unique opportunity to work in a vibrant environment, where your contributions will help guests create lasting memories. With perks like free park admission and scholarship opportunities, this role is perfect for enthusiastic individuals looking to make a difference in a fun and engaging setting.

Benefits

Free Park Admission

Discounts for Family and Friends

Park Discounts

Scholarship Opportunities

Exclusive Events

Qualifications

• 1-3 months of related experience or equivalent education.
• Successful completion of ServSafe exam required.

Responsibilities

• Lead team to deliver superior guest service and satisfaction.
• Supervise and train ambassadors while ensuring food safety.

Skills

Customer Service

Communication Skills

Team Leadership

Food Safety Knowledge

Ability to Lift 50 Pounds

Multi-tasking

Education

High School Diploma or Equivalent

ServSafe Certification

Job description

Join to apply for the Assistant Supervisor - Lakeside Grill role at SeaWorld Parks & Entertainment

At SeaWorld, we're passionate about caring for animals. In fact, we've rescued over 40,000 animals and continue to make a difference. Join us to help bring joy, excitement, and lasting memories to visitors from around the world. We seek enthusiastic, dedicated, and hardworking individuals to become our Ambassadors. Play an important role on our incredible team!

What You Get To Do

You’ll provide the highest level of guest service and satisfaction. Your positive attitude and can-do spirit will help guests create positive, lasting memories through great dining experiences. This position also:

• Leads the team to deliver superior guest service
• Motivates and energizes ambassadors regularly
• Opens and closes facilities following procedures
• Provides menu and park information to guests
• Monitors equipment and reports issues
• Ensures meal and rest periods are provided to ambassadors
• Sets up and manages queue lines
• Records cash recaps and completes station tasks
• Ensures food presentation and portioning meet standards
• Monitors food and equipment temperatures per HACCP plan and takes action
• Supervises and trains ambassadors
• Authorizes over-rings for ambassadors
• Monitors food waste and educates staff on waste procedures
• Performs supervisory responsibilities per policies and laws, including training, planning, assigning, rewarding, disciplining, and resolving issues
• Represents the park positively with high energy and commitment
• Prepares and serves food to guests
• Cleans facilities, operates kitchen equipment and cash registers, and assists in training
• Responds effectively to guest needs
• Performs other duties as assigned
• Supports other park locations as needed

What It Takes To Succeed

• One to three months of related experience or equivalent education and experience
• Successful completion of ServSafe exam before starting
• Ability to pass Alcohol training upon selection
• Ability to pass Food Handlers test and maintain a valid Food Handlers card
• Strong communication skills
• Ability to lift/move up to 50 pounds frequently
• Ability to stand for long periods
• Use of hands and fingers, reaching, handling, feeling, stooping, crawling, or kneeling
• Ability to handle multiple tasks in a fast-paced environment
• Ability to work indoors and outdoors in various weather conditions

Perks include free park admission, discounts for family and friends, park discounts, scholarship opportunities, and exclusive events.

EEO Statement

SeaWorld Parks & Entertainment is an equal opportunity employer. All applicants will be considered regardless of age, race, color, religion, sex, national origin, sexual orientation, pregnancy, gender identity or expression, disability, or veteran status.