Assistant Supervisor, GW Safe Ride

The George Washington University; Washington (District of Columbia); On-site; USD 45,000 - 60,000; Full time

Job summary

Une université de renommée recherche un Assistant Supervisor pour son service Safe Ride, offrant une rémunération compétitive et des bénéfices complets. Le candidat idéal doit avoir une solide expérience en supervision et un diplôme pertinent. Ce poste contribue à un environnement de travail dynamique et engageant, garantissant un service de transport sûr et efficace pour la communauté universitaire.

Benefits

Assurance santé, dentaire, vision

Hébergement et avantages divers

Qualifications

• Expérience professionnelle pertinente de 3 ans requise.
• Diplôme doit être obtenu avant la date de prise de poste.
• Capacités d'encadrement et de formation.

Responsibilities

• Superviser les conducteurs du service Safe Ride.
• Enforcer les procédures d'exploitation et protocoles de service.
• Assurer un service client exceptionnel.

Skills

Supervision

Service client

Gestion du temps

Education

High school diploma/GED or Bachelor's degree

Job description

Please see Special Instructions for more details.

Employer will not sponsor for employment Visa status

I. JOB OVERVIEW

Job Description Summary:

The Division of Safety and Facilities is committed to fostering a safe and secure campus environment for all members of the university community. This commitment is supported by advanced technological and physical infrastructure, proactive assessment and analysis, and a dedicated team of professionals who uphold the university’s values with the highest level of care.

The Assistant Supervisor, GW Safe Ride provides functional supervision and operational support for the university’s Safe Ride driver services.

The core responsibilities of this role are:

• Assisting with the day-to-day functional supervision of GW Safe Ride drivers
• Enforcing operating procedures and service protocols
• Monitoring the Safe Ride reservation system dashboard and redirecting drivers as needed
• Escalating complaints related to transportation services
• Partnering with the supervisor to prepare driver schedules
• Acting as the supervisor in their absence
• Participating in the training and onboarding of drivers based on assessed needs
• Ensuring completion of vehicle pre- and post-trip inspections
• Providing excellent customer service at all times
• Performing driving duties as needed to cover open shifts or high-volume periods
  
  

This position will also participate in the current and future training of drivers based on needs assessment, will ensure vehicle pre- and post-trip inspections are done, and will work to provide excellent customer service at all times. This role may also perform the duties of lower positions as necessary, including driving activity to cover open shifts and/or during heavy reservation periods.

Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications:

Qualified candidates will hold a High school diploma/ GED , or equivalent combination of training and experience plus 3 years of relevant professional experience, or, a Bachelor’s degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.

II. JOB DETAILS

Campus Location:

Campus Location: Foggy Bottom, Washington, D.C.

College/School/Department:

College/School/Department: Division of Safety and Operation

Family

Family Safety and Facilities

Sub-Family

Sub-Family Transportation

Stream

Level

Level Level 3

Full-Time/Part-Time:

Full-Time/Part-Time: Full-Time

Hours Per Week: 40

Work Schedule:

Will this job require the employee to work on site?

Will this job require the employee to work on site? Yes

Employee Onsite Status

Telework:

Telework: No

Required Background Check:

Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search

Special Instructions to Applicants:

Employer will not sponsor for employment Visa status

Internal Applicants Only?

Internal Applicants Only? No

Posting Number:

Posting Number: S013771

Job Open Date:

Job Open Date: 06/26/2025

Job Close Date:

If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until:

Background Screening Successful Completion of a Background Screening will be required as a condition of hire.

EEO Statement:

The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * Are you currently employed with The George Washington University?
  • No
  • Yes
• * For current GW employees, have you completed your Introductory Employment Period (IEP)? (As a reminder,employees in their IEP are not eligible to apply for other internal university staff and research positions until the IEP is complete.)
  • Yes, IEP complete
  • No, still in IEP
  • N/a - not a current GW employee
• * What is your expected salary range?

  (Open Ended Question)

Documents needed to Apply

Required Documents

• Resume
• Cover Letter
Optional Documents

Human Resource
Management & Development



2013 H Street, NW, 3rd Floor
Washington, DC 20006