Assistant Supervisor

Transcor-Americ; Mason (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

TransCor America is seeking an Assistant Transportation Supervisor to assist the Transportation Supervisor in administrating and coordinating the Field Office operations in accordance with state and federal laws and company policies. The role oversees Transportation Officers, ensures regulatory compliance and safety, schedules trips, and maintains equipment.

A strong focus on staff development, communication, and operational efficiency is required.

Qualifications

• High school diploma or GED required.
• Valid driver’s license required.
• Minimum age 21 years.
• Proficient with Microsoft Office suite (Word, Excel, Outlook, Teams).
• Strong written and verbal communication skills.
• 1 year minimum experience in Corrections, Security, Military Police, Police, or related field.
• Superior interpersonal abilities and ability to work with diverse personalities.
• Preferred: Class B CDL with air brakes and passenger endorsements.
• Preferred: Supervisory/management experience in related industry such as Corrections or Transportation.

Responsibilities

• Direct, supervise and monitor Transportation Officers in transportation operations.
• Communicate and support TransCor America’s vision and goals.
• Guide staff in safe, orderly operation of Field Office focusing on safety and security.
• Schedule and plan required trip activity as directed by Transportation Supervisor.
• Follow policies, procedures, and emergency plans per laws, policies, and contracts.
• Assign responsibilities and motivate staff to uphold policy and procedures.
• Plan and conduct equipment maintenance as directed by Supervisor.
• Attend staff meetings to ensure effective communication and operational consistency.
• Provide mentoring, coaching, and feedback; keep supervisor informed of issues.

Skills

MS Office

Written communication

Verbal communication

People skills

Leadership experience

Education

High school diploma / GED

Tools

Microsoft Word

Excel

Outlook

Teams

Job description

Description

The Assistant Transportation Supervisor is responsible for assisting the Transportation Supervisor in the administration, coordination, and management of the Field Office and staff in accordance with state and federal laws, TransCor policies and procedures, Customer contracts/requirements and all other government agencies that may be applicable.

SUMMARY:

The Assistant Transportation Supervisor is responsible for assisting the Transportation Supervisor in the administration, coordination, and management of the Field Office and staff in accordance with state and federal laws, TransCor policies and procedures, Customer contracts/requirements and all other government agencies that may be applicable.

ESSENTIAL FUNCTIONS:

The successful applicant should be able to perform all of the following functions at a pace and level of performance consistent with the actual job performance requirements.

• Direct, supervise and monitor the Transportation Officers in their performance regarding all aspects of transportation operations to include but not limited to: administration, regulatory compliance, officer management, safety and security, customer service, trip efficiency, reporting requirements, risk management, asset management, and adherence to policy and procedures.
• Communicates and supports the vision of TransCor America, LLC and ensures alignment with TCA goals
• Guides and directs staff in the safe and orderly operation of the Field Office in a manner that promotes public safety, staff safety and a secure and humane environment for inmates, detainees and/or residents.
• Conduct and assists in the scheduling and planning of required trip activity as directed the by the Transportation Supervisor.
• Follows operational policies, procedures and emergency plans to ensure the proper operation of the Field Office is consistent with federal/state law(s), TCA policy, and contractual obligation(s).
• Effectively communicates responsibilities, authority and accountability to all direct subordinates. Motivates and encourages staff to perform their duties consistent with policy and procedures.
• Plans, schedules and conducts maintenance on equipment to include restraints, weapons, vehicles and as directed by the Transportation Supervisor.
• Attends staff meetings as directed to maintain effective communication and consistency of operational effectiveness and efficiency. Promotes effective communications and the proper flow of relevant information to management, staff, CCA officials, contracting agency representatives (when required) and general public, using tact, diplomacy, understanding, fairness, firmness and good judgment.
• Provides as positive work environment through mentoring, coaching, communication, and feedback. Keeps the Transportation Supervisor informed with on operational issues to include staff issues.
• Read, analyze and interpret documents, handwritten text, correspondence, policies, technical procedures, governmental regulations, reports, directions for forms completion and other simple or moderately complex documents.
• Will be required to perform other duties as requested, directed and/or assigned.

QUALIFICATIONS:

• High school diploma, GED certification or equivalent is required.
• A valid driver's license is required.
• Minimum Age Requirement: Must be at least 21 years of age.
• Be proficient with Microsoft Suite (Microsoft Word, Excel, Outlook, and Teams)
• Strong written and verbal communications skills.
• 1 year minimum of Corrections, Security, Military Police, Police, Inmate/Detainee Transportation, or related experience
• Superior interpersonal abilities. Ability to get along with diverse personalities, interact tactfully, display maturity, and practice flexibility.
• Preferred: Possessvalid Class B commercial drivers' license with air brake and passenger endorsements.
• Preferred: Supervisor or Management experience in a related industry such as Corrections or Transportation.

  TransCor America is a Drug-Free Workplace and EOE – including Disability/Veteran.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.