Assistant Studio Manager: Sales & Ops Leader

Amazing Lash Studio; Dallas (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Amazing Lash Studio in Dallas is seeking an Assistant Manager to lead the front desk and studio operations, delivering outstanding customer service and coaching the team for peak performance.

You will drive membership and retail sales, train staff, coordinate schedules and inventory, and help foster a positive, energetic culture across our Dallas locations with open early and late hours seven days a week.

Qualifications

• Has excellent leadership sales skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
• Implement structure, policies, and procedures.
• Ability to identify and problem solve, set expectation, goals, and delegate
• Strong verbal and written communications skills
• Must be an excellent organizer and problem solver with strong project management skills
• Our locations open early and close late 7 days a week, so our assistant managers need open availability
• Ability to travel between our Dallas locations when needed
• Competent trainer and motivator
• Mindbody Online Software experience a plus

Responsibilities

• Assist the Studio Director with studio operations and manage from the Front Desk
• Provide a high level of Customer Service
• Acts as main sales manager and sales trainer by identifying training needs and providing ongoing training, coaching, and role-playing opportunities to the team as needed.
• Maintain a Membership Sales Closing percentage of 40%+ and work with other Lash Consultants to ensure they are meeting goals
• Sales management duties include management and motivation to set, achieve, and exceed personal, team, and individual membership sales and retail sales goals.
• Assist Studio Manager in setting and achieving membership and retail sales goals.
• Assist Studio Manager with captivating a positive culture with team recognition's and studio contests.
• Consistently creates a friendly environment for guests by greeting, assisting, and quickly responding to customer questions and needs
• Assists Studio Manager with Schedules, Inventory Management, Customer Service, etc.
• Maintains an impeccable and clean studio

Skills

Leadership

Sales Training

Customer Service

Verbal Communication

Written Communication

Organization

Project Management

Scheduling

Tools

Mindbody

Job description

Do you thrive in a fast-paced, results-driven team environment? If so, we’re the place for you!

Our training will provide you with all the tools you need, and to show our appreciation, we offer competitive pay and performance incentives throughout your career.

Amazing Lash Studio Manager Benefits

• Competitive Pay, Membership Sales Commission, and Bonus Structure
• FREE lashes and discounted services & products
• Paid Time Off (PTO)
• Growth Opportunities with additional compensation available
• Ongoing training and support
  
  
  

Position Responsibilities

• Assist the Studio Director with studio operations and manage from the Front Desk
• Provide a high level of Customer Service
• Acts as main sales manager and sales trainer by identifying training needs and providing ongoing training, coaching, and role-playing opportunities to the team as needed.
• Maintain a Membership Sales Closing percentage of 40%+ and work with other Lash Consultants to ensure they are meeting goals
• Sales management duties include management and motivation to set, achieve, and exceed personal, team, and individual membership sales and retail sales goals.
• Assist Studio Manager in setting and achieving membership and retail sales goals.
• Assist Studio Manager with captivating a positive culture with team recognition's and studio contests.
• Consistently creates a friendly environment for guests by greeting, assisting, and quickly responding to customer questions and needs
• Assists Studio Manager with Schedules, Inventory Management, Customer Service, etc.
• Maintains an impeccable and clean studio
  
  
  

Assistant Manager Qualifications

• Has excellent leadership sales skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
• Implement structure, policies, and procedures.
• Ability to identify and problem solve, set expectation, goals, and delegate
• Strong verbal and written communications skills
• Must be an excellent organizer and problem solver with strong project management skills
• Our locations open early and close late 7 days a week, so our assistant managers need open availability
• Ability to travel between our Dallas locations when needed
• Competent trainer and motivator
• Mindbody Online Software experience a plus
  
  
  

Legal Disclaimer

©2021 Amazing Lash Franchise, LLC (“ALF”). Each Amazing Lash Studio® location is independently owned and operated. Franchise owners (or their designated hiring managers) are solely responsible for all employment and personnel decisions and matters regarding their independently owned and operated studios, including hiring, direction, training, supervision, discipline, discharge, compensation (e.g., wage practices and tax withholding and reporting requirements), and termination of employment. ALF is not involved in, and is not responsible for, employment and personnel matters and decisions made by any franchise owner. All individuals hired by franchise owners’ studios are their employees, not those of ALF. Confidential. Unauthorized duplication, dissemination, distribution, or use of this material is strictly prohibited. Amazing Lash Studio® and Amazing Lash Studio + design are registered trademarks owned by ALF.