Assistant Studio Manager

Orangetheory Fitness -- West Coast Fitness; Palo Alto (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Competitive hourly wage

Bonuses based on sales goals

Medical, Dental, Vision benefits

401k (based on hours)

Studio access nationwide

Employee discounts on OTF gear

Career growth opportunities

Covid safety protocols

Team-building events

AED/CPR certifications

Discounts on NASM/AFAA certifications

Job summary

Orangetheory Fitness -- West Coast Fitness in Palo Alto seeks a General Manager Assistant Studio Manager for a full-time, hourly non-exempt position. You will support the General Manager, lead the Sales Associate team, and manage studio operations, tours, and member onboarding to drive a high-energy fitness community.

The role requires leadership and sales skills, strong communication, and flexibility to work varied shifts. Benefits include access to all OTF classes and team events.

Qualifications

• In-person leadership and management experience required.
• Sales experience with quota-bearing environment preferred.
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced studio.
• Proficient with Microsoft Office and basic data entry.

Responsibilities

• Assist the General Manager in all areas of the business.
• Lead and develop Sales Associate team daily.
• Own responsibility for studio operations, including lead and inventory management.
• Conduct client outreach and follow-up calls.
• Host studio tours for prospects and program holders.
• Greet members and guests warmly to create a positive atmosphere.
• Support onboarding of new members and complete forms.
• Participate in training programs, events, and meetings.

Skills

Leadership experience

Sales experience

Communication skills

Multi-tasking

MS Office proficiency

Flexibility

Health and fitness-minded

Education

High school diploma

Tools

Microsoft Office (Word, Excel)

Job description

Direct Supervisor: General Manager
Status: Hourly non-exempt

Location: 94303
COMPANY DESCRIPTION
West Coast Fitness
West Coast Fitness is a leading franchisee of Orangetheory Fitness with 50+ studios in Los Angeles, San Francisco’s Bay Area, and Ohio. Our mission is to lead, support, and inspire the Orange Passion. We do this by focusing on our amazing and talented team and emphasizing the 3 Cs of Success - Clarity, Communication, and Collaboration. We strive to grow future leaders with an atmosphere of inclusivity, enthusiasm, and empathy. Established in Los Angeles, CA, in 2014, WCF prides itself on building teams that break records, innovate with intention, and continue to expand our reach. Many of our original teams are still with us today!
Orangetheory Fitness
Led by highly skilled coaches, each Orangetheory workout incorporates endurance, strength, and power elements through a variety of equipment, including treadmills, rowing machines, TRX Suspension Training, free weights, and more. As a heart-rate-based totally-body group workout, OTF combines science, coaching, and technology to guarantee maximum results from the inside out. The result is more energy, visible toning, and a supercharged metabolism for MORE caloric afterburn, MORE results, and MORE confidence, all to deliver you MORE LIFE.

JOB DESCRIPTION

A little quiz for you: What do Batman and Robin, Bonnie and Clyde, Beyonce and Jay-Z, and Maverick and Goose all have in common? Answer: They’re all infamous duos that wouldn’t be nearly as fierce alone as they are as a team!

That’s how it is with an Orangetheory General Manager Manager and their Assistant Studio Manager (ASM). They’re a team, a duo, a partnership. And while the manager is ultimately accountable for the studio as a whole, without that able-bodied sidekick, the studio wouldn’t run nearly as smoothly.

So, if you’d like to be half of such a pair, to know the ropes as well as you know your members’ names, to step in when your manager steps out, to balance each other’s strengths, to set goals and surpass them...then this role with Orangetheory just might be perfect for you.

Specific job duties and selection requirements vary between Orangetheory studio locations, and more details can be provided by the studio’s hiring manager if you are selected to move forward in the interview process.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Assist the General Manager in all areas of the business
• Lead and develop Sales Associate team daily
• Own responsibility for all studio operational tasks, including lead and inventory management
• Perform telephone inquiries, follow-up calls, and customer care calls
• Host OTF studio tours with prospects and/or fitness program holders
• Greet members and guests promptly, enthusiastically, and with a smile, to create a friendly, positive environment upon entry
• Participate in 1-2 OTF scheduled workouts per week
• Maintain an organized and clean work environment
• Respond immediately to member requests, inquiries, and concerns
• Ensure proper onboarding of all OTF members through the completion of essential Client Intake and Membership Agreement forms
• Attend and participate in all relevant OTF training programs, events, and meetings

QUALIFICATIONS

• Leadership experience in the workplace
• Previous sales experience, with strong sales skills (experience working in a sales quota-bearing structure highly preferred)
• Excellent verbal and written communication skills
• Ability to multi-task and excel in a fast-paced environment
• Functional computer skills required Microsoft Office (Word, Excel), general site navigation, in-depth reporting, and data entry
• Flexibility to work daytime, evening, holiday, and/or weekend hours as neededAbility to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it’s an attitude)
• High school diploma
• Health and fitness-minded people, highly preferred

BENEFITS

• Competitive hourly wage
• Performance bonuses based on weekly, monthly, individual, and team sales goals
• Medical, Dental, and Vision (based on full-time hours)
• 401k (based on full-time hours)
• Access to all Orangetheory classes at any studio nationwide
• Deep discounts on all OTF retail and technology (see now at shoporangetheory.com)
• Opportunities for career growth
• Covid-19 safety and health protocol for a safe work environment
• Monthly team-building events and reward opportunities
• Free AED/CPR certifications
• Huge discount on NASM and AFAA certifications (inquire with management)

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands to signal, handle, or feel. The employee must occasionally lift and/or move up to 80 pounds.

AAP/EEO Statement

Our Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type:

Full-time, including early mornings, nights, weekends, and holidays

Pay

$ 21 - 25 /hour + bonus potential

Orangetheory Fitness -- West Coast Fitness