Assistant Store Visual Manager (Valley Fair, New Store Opening)

FIGS; Santa Clara (CA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Annual bonus

Comprehensive benefits package (health

401(k) with company match

Generous paid time off

Employee discounts on FIGS products

Job summary

FIGS is seeking an experienced Assistant Store Visual Manager for our new Valley Fair store opening. You will train and manage Community Hub associates, ensure brand standards, and collaborate with leadership to drive sales and profitability.

You’ll educate the team on product knowledge, maintain VM planograms, and oversee opening/closing procedures while supporting recruiting and scheduling, ensuring a positive, high-energy environment.

Qualifications

• 5+ years retail experience.
• 2+ years managing Visual Merchandising in a high-volume retail environment.
• Action-oriented and results-driven.
• Ability to motivate others and build effective teams.
• Strong leadership and team management skills.
• Experience mediating and negotiating to resolve conflict.
• Strong oral and written communication skills.

Responsibilities

• Support initial store launch setup and training.
• Ensure Visual Merchandising Planograms are executed at launch.
• Oversee brand standards, decals, light boxes, and mannequin styling.
• Educate and train team for best-in-class product knowledge.
• Serve as brand ambassador with product storytelling and training.
• Assist in daily operations, including opening and closing procedures.
• Support Store Manager in recruiting, scheduling, and development.
• Provide weekly feedback to SM and VM Director on product needs.
• Oversee inventory management and stock replenishment.

Skills

Retail management

Team leadership

Communication

Training

Customer service

Inventory management

Brand standards

Job description

Assistant Store Visual Manager, Valley Fair (New Store Opening)

FIGS is looking for an 100% awesome, capable, and experienced Assistant Store Visual Manager to assist in running point at our upcoming new store in the Valley Fair mall. This role involves overseeing the training, development, and performance management of all Community Hub associates, ensuring an exceptional experience for our healthcare professionals, and addressing their needs promptly. The Assistant Store Visual Manager will work closely with the Store Manager to drive sales and profitability through effective management practices and strategic planning, and will collaborate with the retail leadership team to create and implement strategies to store goals.

What you’ll do:

• Support all aspects of initial Hub set up and launch
• Ensure the FIGS Visual Merchandising Planograms are executed flawlessly for each launch
• Ensure flawless execution of brand standards, decal and light box installation, mannequin styling, cleanliness and organization.
• Educate and train team members to deliver exceptional product knowledge to ensure best in class customer experiences
• Serve as a brand ambassador through product expertise, sharing the product story with all customers, making product recommendations, and training the team
• Assist in daily operations, including opening and closing procedures
• Support the Store Manager in recruiting, training, scheduling, and developing team members
• Provide feedback on product needs to the SM and Director of VM on a weekly basis
• Oversee inventory management, including stock replenishment and inventory accuracy
• Unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs)
• Ensure all safety and security procedures are followed and communicate potential issues
• Foster a positive, productive, and inspirational work environment

Qualifications:

• 5+ years retail experience
• 2+ years managing Visual Merchandising in a high-volume retail
• Action-oriented, results driven
• Ability to motivate others and build effective teams
• Strong leadership and team management skills
• Skilled at mediating and negotiating to resolve conflict
• Strong oral and written communication skills
• All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis

Other must haves:

• Passion for delivering outstanding customer service and proven experience in retail management
• Knows how to have fun and boost positive vibes
• Comfortable in a fast-paced, ever changing environment
• Embodies FIGS brand ethos through and through

FIGS Compensation and Benefits

Pay Range

• At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $X and $X. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.

Additional Compensation and Benefits

• Annual bonus: This position is eligible to participate in the FIGS annual bonus program
• Other compensation and benefits offered include:
• Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance
• Amazing 401(k) program, with a company match up to the first 6% of your contribution
• Generous paid time off. For salaried team members, we offer flexible vacation
• Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
• Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
• Access to FIGS Vet, Discounted Pet Insurance, and so much more...

*Benefits eligibility is determined by hour requirements and length of service

A little bit about us...

FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand.

Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.

FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

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