Assistant Store Managers

Goodwill Industries; Sunrise (FL); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking organization as an Assistant Manager at a retail store, where you will lead a dynamic team and foster a positive shopping environment. This role involves training staff, maintaining inventory levels, and ensuring excellent customer service. With a focus on achieving sales goals, you will play a key role in the store's success while adhering to company policies. Enjoy a fulfilling career with opportunities for growth in a supportive environment that values teamwork and community service.

Benefits

Medical Insurance

Vision Insurance

401(k)

Disability Insurance

Qualifications

• Minimum 2 years retail sales experience, 6 months in supervisory role.
• Excellent organization and communication skills required.

Responsibilities

• Lead and train store employees to maximize sales goals.
• Ensure store cleanliness and attractive merchandise display.

Skills

Organizational Skills

Communication Skills

Interpersonal Skills

Customer Service

Education

High School Diploma

College Degree

Job description

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Goodwill Sunrise 2 Store

4345 N.W. 88th Ave. (North Pine Island Road)

Sunrise, Fl. 33351

When the manager is not on duty, the Assistant Manager assumes full responsibility for operating a Goodwill Retail Store. The Assistant Manager’s job is to lead, motivate, coach, and train the store employees while achieving and maximizing sales goals in compliance with Goodwill’s policies and procedures.

Essential Duties and Responsibilities:

• Maintain appropriate inventory levels by adhering to procedures concerning processing rotation, returns, pricing, and selling.
• Display merchandise attractively and appealingly to the customers. Use merchandise, fixtures, decorative items, and other available means to enhance the sales area and create an attractive shopping environment for customers.
• The store should always look its best when it is open for business each day, and every effort should be made to maintain it throughout the day.
• The Assistant Manager is responsible for adopting a plan to ensure the store is properly cleaned before it opens for business.Most activities, such as rearranging inventory and rotating merchandise, should be performed whenever possible before the store opens.
• Customers must receive pleasant and polite attention.Please pay special attention to customer and donor relations by training store employees and encouraging them to be always courteous and helpful to customers and donors.
• Respond to customers’ and donors’ needs and opinions and should always handle complaints politely.
• Ensure that all customers have a fair and equal opportunity to purchase all the merchandise for sale.
• Responsible for the performance and conduct of the store employees. Ensures appropriate employee performance by explaining their duties and responsibilities, providing training, scheduling their work, and providing guidance when employees need to correct errors and improve performance. The Assistant Manager/3rd key Holder must document or make recommendations for any personnel issues that could lead to further personnel actions.
• Managers are required to attend periodic sales management meetings at the administrative offices. At these meetings, store managers will receive goals, information, and instructions that, when necessary, must be passed on to their employees. Must be able to work a flexible schedule, including weekends. All other duties as assigned.

Administration:

• The Assistant Manager must operate the store per established policies and procedures and with sound business and commercial practices.
• Procedures for opening and closing the store at established times should be observed, ensuring security. Lights should be turned off and on, air-conditioning systems should be checked, and security alarms or other related systems should be armed and activated.
• Follow proper cash handling procedures to protect Goodwill Industries’ cash. To accomplish this, Maintain petty cash funds in a locked safe; make daily bank deposits; verify checks and credit cards for legitimacy; deposit sales receipts intact; complete daily sales reconciliation form; and notify the Regional Manager immediately if cash overages or shortages occur.
• Ensures that store premises are neat, orderly, safe, and sanitary.
• Maintain a strict alert for fire and safety hazards, reporting violations to superiors immediately. Follow established procedures and instruct subordinates in fire prevention and safety practices.

Supervisory Responsibilities

Supervises a total of up to 30 employees in the Donated Goods Store.

Education and Experience

• High School Diploma or the equivalent combination of education and experience. College graduate preferred.
• A minimum of 2 years of retail sales experience in a ready-to-wear environment in which at least 6 months should be in a supervisory/management capacity is required.
• Excellent organization, communication, and interpersonal skills.
• Proficiency in the English language (verbal and written). Bilingual (English/Spanish) preferred.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Administrative

• Industries

  Non-profit Organizations

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

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