Assistant Store Manager | Williams Highpoint

Munro Footwear Group; Washington (District of Columbia); On-site; USD 40,000 - 60,000; Full time

Job summary

Munro Footwear Group seeks a dedicated Assistant Store Manager for their Williams Highpoint store to enhance customer service and lead a high-performing team. This position offers chances for career progression, structured work-life balance, and an inclusive work environment, making it ideal for those looking to grow in retail.

Benefits

40% discount across all brands

4 extra days off per year after 12 months

Referral rewards for building the team

Qualifications

• Previous experience in retail or customer service is essential.
• Strong passion for coaching and team development is required.

Responsibilities

• Lead and manage the team to enhance customer experience.
• Support the Store Manager in achieving operational standards.
• Maintain visual merchandising and stock management.

Skills

Retail experience

Customer service

Coaching

Organisational skills

Performance driving

Job description

Assistant Store Manager | Williams Highpoint | VIC

02-Jun-2025

MFG/1862964

VIC

Category: Retail Operations

Position Type: Permanent Full Time

Attachments: No File Attached

Application Close Date: 31-Jul-2025

Job Description

• Structured rosters with 2 days off in a row | Work life balance
• Career progression and development opportunities

Help lead and manage the team in ourWilliams Highpointstore, with a key focus on customer service, being sales driven and developing a high performing team.

Who we are at MFG

Known for anextensive range, Williams has been pairing Australianswith the perfect pair of shoes for life's everyday needsfor over 155 years.

With more than 290 stores and 2000 team members nationally we strive to be not the biggest but the best footwear company in Australia and beyond. Founded in 1962 by the Munro family, we've grown from a small family-owned business to one of Australia's leading retailers and wholesalers of footwear with some of Australia's most iconic brands, Django and Juliette, Midas, Mathers and Williams.

Your new role

As the full-timeAssistant Store Managerin our Williams Highpoint store, you will be providing support to the Store Manager to take the store to the next level! You will be leading the team to create a great customer experience, increase sales and maintain the operational store standards. With a best in class Point of Sales system you will have the tools to achieve the above.

Duties:

• Provide and maintain a high level of customer experience
• Maintain VM standards and stock management
• Provide the Store Manager with support to drive the store to success
• Lead, motivate and inspire to achieve store targets
• Coach, develop and mentor your team

Skills & Experience:

• Previous Retail experience or Customer Service
• Passion for coaching and developing your team
• Strong organisational skills - Ability to multi-task
• Creating a customer service culture
• Driving performance within the store
• Structured rosters with 2 days of in a row - A better work life balance
• 40% discount across all our brands for you and your family!
• After 12 months at MFG you are entitled to “Life Leave” an extra 4 days off a year
• Help us build our MFG team | Refer a friend and be rewarded!

We welcome individuals from all walks of life and professional experience as our diversity is what makes us great. If you are looking to join a supportive community of passionate individuals.