Assistant Store Manager - White House Black Market

Chico's; Woodburn (OR); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in fashion retail is seeking an Assistant Store Manager to enhance the customer experience and drive sales. In this dynamic role, you will support the Store Manager in promoting a culture of excellence, focusing on customer service and team development. Your responsibilities will include managing sales, overseeing inventory, and fostering a collaborative environment. This is a fantastic opportunity for someone passionate about retail and looking to grow in a supportive team. If you thrive in a fast-paced environment and have a knack for leadership, this position is perfect for you!

Qualifications

• 2+ years of retail management experience preferred.
• Strong leadership and customer service skills required.

Responsibilities

• Support Store Manager in promoting a customer-focused sales culture.
• Manage inventory, sales strategies, and operational activities.

Skills

Retail Management

Customer Service

Leadership

Communication Skills

Organizational Skills

Education

High School Diploma or Equivalent

Job description

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE:

The Assistant Store Manager supports the Store Manager in promoting a customer and product-focused sales culture, emphasizing our values and guiding principles in all operations. Responsibilities include managing sales, asset protection, and human resources to ensure an excellent customer experience and profitability. We love what we do and believe our team is the best place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Performance Culture

• Analyze sales reports and KPIs; execute business and sales strategies with the Store Manager.
• Set clear expectations and hold the team accountable for brand, performance, and behavior standards.
• Control payroll and supply budgets.
• Oversee operational activities like scheduling, inventory, and cash handling.
• Ensure compliance with laws, policies, and loss prevention measures; train associates accordingly.
• Manage inventory, visual presentation, and store maintenance to reflect the brand.
• Motivate and coach the sales team to meet sales and productivity goals.

Building High Performing Teams

• Motivate, inspire, and develop the store team, fostering a collaborative environment.
• Communicate effectively to lead positive change and seek personal development opportunities.

Customer Experience

• Promote and model exceptional personal service and omni-channel experience.
• Utilize sales techniques and product knowledge to assist customers.
• Resolve customer concerns promptly.

Talent Management

• Assist in recruiting, hiring, and developing team members.
• Support training initiatives and assess performance.
• Address HR issues promptly and recognize outstanding employee performance.

Other duties as assigned. Responsibilities may vary across brands.

QUALIFICATIONS:

• High School diploma or equivalent.
• Preferred 2+ years in retail management.
• Must be 18+ years old.
• Excellent communication skills.
• Adaptability to company technology.
• Proven customer service and leadership skills.
• Strong organizational and multi-tasking abilities.
• Knowledge of store operations and administrative tasks.
• Ability to work flexible hours, including nights, weekends, and holidays.

PHYSICAL REQUIREMENTS:

• Walking/Standing: 67-100% of shift.
• Lifting up to 50 lbs.: 1-33% of shift.
• Climbing: 34-66% of shift.

We are continuously accepting applications for talented individuals. You may apply at any time; some duties may vary by brand. Accommodation requests for disabilities are available. Contact your local Store Manager for assistance.

Address: 3216 Woodburn Company Stores

Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.