Assistant Store Manager - White House Black Market

Chico's FAS, Inc.; Orlando (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to support store operations and enhance customer experiences. This role involves analyzing sales data, managing budgets, and motivating a high-performing team. The ideal candidate will possess strong leadership and communication skills, with a passion for customer service. Join a dynamic environment where you can grow and make a significant impact on sales and team development. If you thrive in a fast-paced retail setting and are eager to contribute to a collaborative culture, this opportunity is perfect for you.

Qualifications

• 2+ years of retail management experience preferred.
• Strong organizational and multi-tasking abilities.

Responsibilities

• Analyze sales reports and collaborate with Store Manager on strategies.
• Motivate and develop the sales team to meet sales goals.

Skills

Retail Management

Customer Service

Communication Skills

Organizational Skills

Leadership

Adaptability to Technology

Education

High School Diploma or Equivalent

Job description

Assistant Store Manager - White House Black Market

Join us to apply for the Assistant Store Manager - White House Black Market role at Chico's FAS, Inc.

Position Overview

The Assistant Store Manager supports the Store Manager in fostering a customer and product-focused sales environment, aligning with our values and principles across store operations, sales, asset protection, and human resources to ensure excellent customer experiences and profitability. We are passionate about our work and committed to creating a great place to learn and grow!

Key Responsibilities

• Analyze sales reports and KPIs; collaborate with Store Manager to implement sales strategies.
• Set clear expectations and hold the team accountable for standards.
• Manage payroll and supplies budget.
• Oversee operational activities like scheduling, inventory, cash handling, and merchandise flow.
• Ensure compliance with laws and company policies; train associates on controls.
• Handle inventory, visual merchandising, and store maintenance.
• Motivate and develop the sales team to meet sales goals.
• Train and coach staff on product knowledge and sales techniques.

Team Building

• Motivate and inspire the team, promoting inclusivity and collaboration.
• Communicate effectively to lead positive change.
• Seek personal growth and feedback to enhance leadership skills.

Customer Experience

• Promote MAPS principles for exceptional service and omni-channel experience.
• Utilize sales techniques, communicate product knowledge, and resolve customer concerns promptly.
• Ensure efficient checkout processes and maintain customer engagement strategies.

Talent Development

• Assist in recruiting, hiring, and developing a high-performing team.
• Implement and follow up on training programs.
• Evaluate performance, recognize achievements, and ensure HR policies are followed.

Qualifications

• High School diploma or equivalent.
• 2+ years retail management experience preferred.
• Excellent communication skills.
• Adaptable to technology and processes.
• Proven customer service and leadership skills.
• Strong organizational and multi-tasking abilities.
• Availability to work flexible hours, including nights, weekends, and holidays.

Physical Requirements

• Constant walking/standing (67-100%).
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We welcome applications for growth and are committed to accessibility and equal opportunity employment. For accommodations, contact your local Store Manager.