Assistant Store Manager - White House Black Market

Chico's FAS, Inc. - Retail; Marlton (NJ); On-site; USD 125,000 - 150,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to join their dynamic team. This role is pivotal in promoting a customer-focused sales culture and managing daily operations to ensure profitability. You will analyze sales reports, oversee inventory, and train a high-performance sales team. With a commitment to inclusivity and personal development, this position offers a chance to grow in a supportive environment. If you are passionate about retail and ready to inspire a team, this opportunity is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Employee Assistance Program

Employee Discounts

Qualifications

• 2+ years of retail management experience preferred.
• Excellent communication and leadership skills required.

Responsibilities

• Support Store Manager in promoting a customer-focused sales culture.
• Analyze sales reports and execute in-store business strategies.
• Train and coach staff on product knowledge and sales techniques.

Skills

Retail Management

Customer Service

Communication Skills

Organizational Skills

Leadership Skills

Adaptability to Technology

Education

High School Diploma

Job description

Assistant Store Manager - White House Black Market

Assistant Store Manager - White House Black Market

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE:
The Assistant Store Manager supports the Store Manager in promoting a customer and product-focused sales culture, managing sales operations, asset protection, and human resources to ensure excellent customer experience and profitability. We love what we do and believe our team is the best place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Performance Culture

• Analyze sales reports and KPIs; execute in-store business and sales strategies with the Store Manager.
• Establish and communicate expectations; hold team accountable for standards.
• Control payroll and supply budgets.
• Oversee operational activities like scheduling, inventory, opening/closing duties, and merchandise flow.
• Handle financial activities including cash handling, price changes, and register transactions.
• Ensure compliance with laws, policies, and loss prevention procedures; train associates accordingly.
• Manage inventory receipt, dispatch, replenishment, and physical inventories.
• Maintain visual presentation and store organization.
• Develop a high-performance sales team and motivate achievement of sales goals.
• Train and coach staff on product knowledge and sales techniques.

Building High Performing Teams

• Motivate and inspire the team; promote an inclusive, collaborative environment.
• Communicate effectively to lead positive change.
• Seek personal development and feedback to enhance leadership skills.

Customer Experience

• Promote MAPS principles and standards for a seamless omni-channel experience.
• Model and teach sales expectations; assist customers with product knowledge and locating merchandise.
• Resolve customer concerns promptly.
• Ensure efficient register operations and maintain customer communication through rewards and sign-up programs.

Talent Management

• Assist in recruiting, hiring, and developing team members.
• Support training programs and evaluate performance.
• Address HR issues promptly; recognize and reward outstanding performance.
• Ensure adherence to employment policies.

Other duties as assigned. Some responsibilities may vary by brand.

QUALIFICATIONS:

• High School diploma or equivalent
• 2+ years retail management experience preferred
• Must be 18+ years old
• Excellent communication skills
• Adaptability to technology
• Proven customer service and leadership skills
• Strong organizational and multitasking abilities
• Knowledge of store operations
• Ability to work flexible hours including nights, weekends, holidays

PHYSICAL REQUIREMENTS:

• Walking/Standing: 67-100% of shift
• Lifting up to 50 lbs.: 1-33% of shift
• Climbing: 34-66% of shift

We welcome applications for growth opportunities. Accommodations are available for applicants with disabilities. For assistance, contact your local Store Manager.

Starting at $21.00/hour or local minimum wage. Benefits include health, dental, vision, 401(k), paid time off, insurance, employee assistance, and discounts. Visit jobs.chicos.com for more info.

Address: 3081 The Promenade at Sagemore

Chico’s FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.