Assistant Store Manager (Warrensburg)

TD; Town of Warrensburg (NY); On-site; Full time

Job summary

A leading financial institution is seeking an Assistant Store Manager in Warrensburg, NY. This role involves managing daily service, sales, and operational goals while leading a team to enhance customer relationships. Candidates should have strong communication and organizational skills, along with a background in customer service or sales. The position offers competitive compensation and opportunities for career growth within the company.

Benefits

Comprehensive benefits

Training and development

Qualifications

• 2+ years customer service or sales experience.
• Leadership experience preferred.

Responsibilities

• Lead a team to achieve customer experience and performance goals.
• Oversee complex sales and advice activities.
• Participate in community engagement and promote the TD brand.

Skills

Communication

Organizational Skills

Leadership

Education

Undergraduate degree

Tools

Microsoft Office

Job description

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Work Location: Warrensburg, New York, United States of America

Hours: 40

Pay Details: $28.25 - $42.50 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Our policies allow for salary progression based on role and experience. The actual offer may vary based on skills, knowledge, location, and organizational needs. Candidates are encouraged to discuss compensation with recruiters.

Line Of Business: Personal & Commercial Banking

Job Description

The Assistant Store Manager manages daily service, sales, and operational goals, leading a team to enhance customer relationships through TD’s model of convenience, advice, and personalized service. This role requires minimal supervision and decision-making authority over daily work on the teller line or platform.

Responsibilities

1. Lead a team to achieve customer experience and performance goals.
2. Oversee complex sales and advice activities, ensuring compliance and regulatory adherence.
3. Deliver end-to-end financial advice, building customer trust and confidence.
4. Maintain knowledge of local market trends to support advice and recommendations.
5. Handle high-risk issues and ensure team coaching on advice strategies.
6. Participate in community engagement and promote the TD brand.

Qualifications

• Undergraduate degree or equivalent experience.
• 2+ years customer service or sales experience.
• Leadership experience preferred.
• Excellent communication and organizational skills.
• Knowledge of banking products and services is a plus.
• Proficiency in Microsoft Office.
• Notary License preferred; active NMLS registration required.

Customer and Shareholder Accountabilities

Focus on delivering excellent customer service, attracting and retaining clients, and ensuring operational compliance. Lead and develop a high-performing team while managing store operations efficiently.

Physical and Travel Requirements

Includes occasional domestic travel, frequent sitting, standing, walking, and lifting under 25 lbs. No international travel or climbing involved.

About TD

TD is a leading global financial institution committed to customer experience, innovation, and community involvement. We support colleagues’ growth through training, development, and comprehensive benefits.

Additional Information

We provide onboarding, training, and a supportive environment for career growth. Candidates will be contacted for interviews, and accommodations are available for applicants with disabilities.