Assistant Store Manager (Valley Fair, New Store Opening)

FIGS; Santa Clara (CA); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Annual bonus

Health care package

401(k) matching

Paid time off

Parental leave

Employee discounts

Life insurance

Disability insurance

Pet insurance

Job summary

FIGS is opening a new store at Valley Fair and seeks an experienced Assistant Store Manager to help run operations and develop sales associates. You will lead the team on floor days, coach performance, and drive customer experience while upholding FIGS standards.

You will manage sales goals, coordinate with leadership, and support in-store projects with a focus on brand execution and operational excellence during the holiday season.

Qualifications

• 5+ years retail experience
• 2+ years managing high volume retail
• Action oriented and results-driven
• Ability to motivate others and build teams
• Skilled at mediating and negotiating to resolve conflict
• Strong oral and written communication

Responsibilities

• Represent FIGS brand and mission consistently
• Coach team on store standards and visual merchandising
• Execute innovative projects on tight deadlines
• Communicate inventory and performance needs to store manager weekly
• Lead on sales floor at least 4 days a week
• Educate and train team for excellent customer experience
• Manage and maintain sales goals for the store
• Unpack inventory and assist with receiving
• Review hours and expenses; monitor P&L as applicable
• Ensure safety and security procedures are followed

Skills

Retail leadership

Team motivation

Communication skills

Conflict mediation

Availability for holidays

Job description

Assistant Store Manager (Valley Fair, New Store Opening)

Assistant Store Manager

FIGS is looking for an 100% awesome, capable, experienced retail assistant store manager to assist in running point at our upcoming new store at the Valley Fair Mall. The assistant store manager will be responsible for all aspects of assisting the store manager in retail operations as well as the development and management of all FIGS sales associates. You will be the one to set the tone for the retail team to help bring the FIGS Brand to life. You’re accountable for driving our business through excellent management and customer experience. Collaboration with your leadership team is essential in order to create a successful team that meets and exceeds goals.

What you’ll do:

• Ensure the FIGS brand and mission is being represented constantly
• Participate in visual merchandising and coach team on store standards
• Support in executing innovative projects on a tight deadline
• Communicate inventory, product performance needs to the store manager on a weekly basis
• You are on your sales floor a minimum of 4 days a week leading your team by example, giving feedback and coaching in the moment
• Educate and train your team to ensure an awesome experience
• Manage and maintain sales goals for the store
• Unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs)
• Accurately track hours and expenses, and you review the P&L/income statements to ensure accuracy
• Ensure all safety and security procedures are followed and communicate potential issues

Qualifications:

• 5+ years retail experience store
• 2+ years managing high volume retail
• Action oriented, driving for results
• Ability to motivate others and build effective teams
• Skilled at mediating and negotiating to resolve conflict
• Strong oral and written communication skills
• All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) and from the second week of December (the start of the second week in period 11) until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis

Other must haves:

• Knows how to have fun and boost positive vibes
• Comfortable in a fast-paced, ever changing environment
• Embodies FIGS brand ethos through and through

FIGS Compensation and Benefits

Pay Range

• At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $75,000 and $80,000. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.

Additional Compensation and Benefits

• Annual bonus: This position is eligible to participate in the FIGS annual bonus program
• Other compensation and benefits offered include:
• Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance
• Amazing 401(k) program, with a company match up to the first 6% of your contribution
• Generous paid time off. For salaried team members, we offer flexible vacation
• Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
• Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
• Access to FIGS Vet, Discounted Pet Insurance, and so much more…

*Benefits eligibility is determined by hour requirements and length of service

A little bit about us…

FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand.

Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.

FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in FIGS’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.