Assistant Store Manager, UGG

BoF Careers; Decatur (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a passionate Assistant Store Manager to join their dynamic team. This role is crucial for driving sales and providing exceptional customer service while developing team members. As an Assistant Manager, you will work closely with the Store Manager to ensure seamless daily operations, maintain high training standards, and respond to customer needs. You will also have the opportunity to influence store strategies and enhance customer satisfaction. If you thrive in a fast-paced environment and are eager to grow within a supportive company, this is the perfect opportunity for you.

Benefits

Competitive Pay

Employee Discounts

Growth Opportunities

Contests and Perks

Qualifications

• 2-4 years of retail management experience preferred.
• Strong communication and project management skills.

Responsibilities

• Assist in daily store operations including training, sales, and customer service.
• Partner with Store Manager to develop team members and achieve revenue goals.

Skills

Team Development

Customer Service

Communication

Problem Solving

Multitasking

Education

Associate Degree

Tools

Microsoft Office

Job description

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About UGG

At UGG, a division of Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.

Summary

Our Assistant Store Managers are integral to the success of our stores. As an Assistant Manager, it’s your job to partner closely with the Store Manager to develop team members, provide the best customer service possible, and communicate our company’s values, vision, and mission. You know how to navigate a complex business to satisfy customers and develop team members while working under pressure.

Description

As an Assistant Store Manager, you work closely with the Store Manager to ensure the business aligns with the company's, employees', and community's interests. You partner with the Store Manager to develop and engage team members and achieve revenue goals, assisting in all aspects of the business. You help select team members passionate about the UGG brand, maintain high training standards, motivate your team, and respond to customer and team needs. You also stay aware of industry trends to continually improve.

You assist in daily store operations including training, sales, visual merchandising, inventory management, store administration, and customer service. Responsibilities also include opening and closing the store, securing assets, planning labor schedules, maintaining security, and acting as the Store Manager in their absence.

Core Competencies

• Develop and motivate team members
• Ensure high customer service and brand knowledge
• Communicate effectively with all stakeholders
• Set plans and delegate appropriately
• Resolve problems critically and agilely
• Identify and educate about industry trends
• Execute store strategies to enhance satisfaction, traffic, and profitability
• Manage inventory and collaborate with corporate

Key Qualifications

• 2-4 years retail management experience preferred
• Associate Degree or equivalent experience required
• Excellent communication and project management skills
• Strong problem-solving abilities
• Ability to multitask in a dynamic environment

Additional Requirements

• Flexible schedule and hours
• Willingness to travel
• Proficient in Microsoft Office
• Valid driver’s license

Join our UGG Family and enjoy benefits like competitive pay, discounts, perks, contests, and growth opportunities. We are committed to diversity and equal employment opportunity.