Assistant Store Manager - Trinity Dispensary

Nature's Grace & Wellness; Peoria (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in the cannabis industry is seeking an Assistant Dispensary Manager to oversee daily operations and ensure compliance with regulations. This role involves managing staff, enhancing customer service, and maintaining inventory systems. Ideal candidates will have management and cannabis retail experience, along with strong communication skills. Join a diverse team committed to excellence in service and education.

Qualifications

• 3+ years management experience required.
• 2+ years of cannabis retail experience required.

Responsibilities

• Ensure compliance with security and local regulations.
• Manage and inspire staff to deliver excellent customer service.
• Document financial and inventory trends.

Skills

Attention to detail

Multitasking

Communication

Proactive thinking

Knowledge of cannabis

Education

Associate's Degree

Tools

Point-of-sale systems

Job description

Assistant Dispensary Manager

Position Overview

The Assistant Dispensary Manager assists in overseeing the daily operations and transactions of the dispensary. The Assistant Manager reports directly to the Dispensary Manager. The Assistant Manager is responsible for supporting the Dispensary Manager in executing the company's goals and delivering exceptional customer service.

Responsibilities:

• Ensure the dispensary's compliance with security, inventory and local and state regulations
• Manage and inspire staff to deliver the highest level of customer service
• Ensure the safety and satisfaction of every customer and employee
• Responsible for providing a high level of education and development for staff pertaining to cannabis strains, edibles, concentrates and consumption mechanisms
• Prepare bi-weekly employee schedule
• Communicate with and coach staff on a regular basis to ensure the dispensary's excellence in service
• Implement and manage dispensary policies and procedures directed by the company
• Document financial, Inventory and customer trends; maintain sales and purchasing reports
• Manage and maintain dispensary sales and inventory management software
• Ensure employees follow company protocols.
• Assist in performing reviews of dispensary employees on a regular basis.
• Delegate tasks to the dispensary team as needed
• Train employees
• Onboard / Perform orientation for new employees
• Create a warm and welcoming environment for staff and customers
• Routinely work with vendors and community members
• Other duties as assigned

Performance Requirements and Skills

• Familiarity with point-of-sale systems.
• Practical and pro-active thinking
• Attention to detail, organized and patient
• Multitasking
• In depth knowledge of cannabis
• Ability to read, analyze, and interpret documents relating to dispensary performance, general business periodicals, professional journals, safety, security and technical procedures, and governmental regulations
• Ability to communicate clearly and effectively in all situations with staff and customers.
• Ability to work under pressure without losing composure.
• Friendly, warm personality.

Job Requirements:

• Associate's Degree or equivalent preferred
• 3+ years management experience required
• 2+ years of cannabis retail experience required
• Must be able to pass a background check
• Must be 21 years of age
• Must possess a valid license or state ID
• Must be available to work varied hours and/or days, including nights, weekends, and holidays

Physical Qualifications: Bending, and lifting up to 50 pounds by themselves and 75+ pounds with a buddy, ability to be on standing or sitting for long periods of time.

Trinity is an Equal Opportunity Employer:

We are committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual preference or orientation, gender identity, age, marital status, pregnancy, military or veteran status, disability, or any other trait or status protected by federal, state, or local law.