Assistant Store Manager Trainee - Store Admin - 2351

Giant Food; Long Neck (DE); On-site; USD 65,000 - 81,000; Full time

Benefits offered by this job

Healthcare

Paid parental leave

401(k) with company match

Paid time off

Employee assistance programs

Job summary

Giant Food in Delaware is seeking an experienced Store Leader to drive day-to-day operations, coach store teams, and uphold best-in-class customer service. You will lead ASM-level responsibilities, focusing on leadership, sales, and operations in a fast-paced, high-volume retail environment.

The role requires prior big-box grocery management experience, strong people skills, and a passion for customer service and profitability. Compensation reflects leadership level and region.

Qualifications

• Bachelor's degree in business or related field
• In-store leadership experience in grocery/retail
• Proficiency in scheduling, ordering, inventory, payroll, and P&L analysis
• Strong knowledge of employment law and hiring practices
• Excellent communication, leadership, and organizational skills

Responsibilities

• Lead store operations, coach and develop department managers and associates
• Drive sales, promotions, and service execution to meet KPIs
• Manage budgets, scheduling, expenses, and payroll allocation
• Ensure safety, compliance with SOPs and regulatory requirements
• Oversee inventory, merchandising, and loss prevention
• Collaborate with corporate, vendors, and cross-functional teams

Job description

Category/Area of Expertise: Retail Store Positions

Job Requisition: 542789

Address: USA-DE-Long Neck-25939 John J. Williams Hwy

Store Code: GF - Store Admin (2500008)

Who is Giant & Why Join Us?

Born in the DMV, Giant Food has proudly served our communities for over 90 years. From our first store on Georgia Avenue to becoming the #1 grocer in the Baltimore-Washington area, we've stayed rooted in what matters most-our people and our neighborhoods. Today, we operate more than 160 stores across D.C., Maryland, Virginia, and Delaware, continuing our mission to be the most trusted and loved local food retailer.

At Giant, our purpose goes beyond the aisles. We actively partner with community organizations to enrich the lives of our neighbors and create meaningful impact where we live and work.

When you join Giant, you become part of a culture built on three core commitments: Grow, Care, and Belong.

We support your growth through tuition reimbursement, scholarships and grants, leadership development, career advancement opportunities, continuous learning, and access to financial resources like Market USA Credit Union.

We care for our associates with comprehensive healthcare, life insurance, paid parental leave, wellness programs, a 401(k) plan with up to a 5% company match (eligible positions), paid time off, employee assistance programs, and wellbeing resources that support you both on and off the job.

You’ll belong in an inclusive environment supported by Business Resource Groups, recognition programs, community outreach initiatives, and volunteer opportunities that connect you to the communities we serve.

Join our team and be part of a 90+ year legacy-because food makes us a grocery store, but our people make us GIANT.

Position Summary

If you love building teams, thinking on your feet and leading by example, a Store Leadership role is your chance to make an impact. You’ll set the tone for our store, empower associates and keep everything running smoothly, so customers look forward to coming back.

Experienced big-box supermarket managers and assistant managers are encouraged to apply.

Giant is hiring Assistant Store Managers! We want proven, experienced store leaders with a passion for customer service and a knack for driving sales.

ASMs are responsible for day-to-day operation and development of their store, including customer service, training and development of all store associates, labor management, inventory control, asset protection, shrink, store conditions, and performance management.

Giant food has three ASM classifications, including Customer Service Manager (CSM); Non-Perishable Manager (NPM); and Perishable Manager (PM).

What You Will Do

Grow Our People

• We care deeply about people, enjoy diversity and develop talent to get the best out of all of us

Obsess Over Customers

• We delight our customers with innovative products and experiences that support a healthier future for people and planet

Win Together

• We collaborate across boundaries to deliver on our strategy and purpose

Leadership & People Management

• Coaches, trains, and develops department managers and associates
• Delegates effectively to Department Managers and holds teams accountable
• Fosters engagement, morale, retention, and a positive work culture

Customer Service Excellence

• Models and enforce high service standards
• Resolves escalated customer issues with professionalism
• Ensures a welcoming, clean, and customer-first environment

Operational Execution

• Supports daily store operations with consistency and accuracy
• Ensures compliance with company policies, Standard Operating Procedures (SOPs), and safety standards
• Manages opening/closing procedures, audits, and store readiness

Sales & Profitability Management

• Drives revenue through merchandising, promotions, and service execution
• Monitors Key Performance Indicators (KPIs), sales goals, and margin performance
• Identifies growth opportunities and implements action plans

Inventory & Merchandising

• Supports in-stock position, ordering, and shrink control
• Ensures planogram accuracy, product rotation, and presentation standards
• Coordinates seasonal sets, pricing integrity, and visual execution

Financial & Labor Management

• Supports Manager with budgets, scheduling, expense controls, and payroll allocation
• Analyzes reports and trends to maximize profitability
• Make data-based decisions to achieve operational targets

Safety, Compliance & Risk Management

• Enforces OSHA, food safety, and regulatory requirements
• Conduct store inspections, training, and corrective actions
• Mitigates loss, theft, and liability risks

Communication & Collaboration

• Communicates expectations clearly across all levels
• Partners with corporate, vendors, and cross-functional teams
• Conducts effective meetings, huddles, and performance discussions

Problem Solving & Decision Making

• Addresses issues quickly and confidently
• Uses sound judgment and data to make operational decisions
• Anticipates challenges and implements proactive solutions

Adaptability & Change Leadership

• Supports teams through new initiatives, technology, and policies
• Stay flexible in high-volume, fast-paced environments
• Encourages innovation and continuous improvement

What You Will Bring

• A bachelor's degree in business concentration, such as Finance, Accounting, Marketing, Management, Business Administration, Supply Chain/Logistics, or others
• Prior work as an Assistant Store Manager and/or Store Manager in a nationally or regionally recognized grocery company and/or big box retail company
• Proficiency in scheduling, ordering, inventory, payroll, Profit & Loss (P&L) analysis, project management, and personnel management
• Knowledge of employment law, interview techniques, and general retail hiring practices
• Excellent communication, interpersonal, leadership, and organizational skills', the ability to acquire and keep the confidence of associates, customers, and management alike
• Experience managing an effective community relations program
• Staffers must be willing to work required hours, travel and take assignment within the regional business areas (Washington/Virginia/Maryland/Delaware)

Salary range is between $64,800.00 - $81,000.00