Assistant Store Manager Trainee - East Raleigh NC Market

Lidl Atlanta; Raleigh (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading grocery retailer seeks an Assistant Store Manager in Raleigh, NC, to support the Store Manager in driving store performance and customer satisfaction. The ideal candidate will possess strong leadership skills, a commitment to excellent customer service, and the ability to thrive in a fast-paced environment. This role offers a competitive salary and comprehensive benefits package, including medical coverage, paid time off, and a 401k plan.

Benefits

Medical & Prescription coverage

Paid Holiday & Paid Time Off (PTO)

401k Plan with 5% company match

Dedicated training plan

Incentive Programs like Employee Referral bonuses

Qualifications

• Experience in leading and developing a team in a fast-paced environment.
• Excellent customer service skills, including patience and de-escalation.
• Ability to participate in physical operations like stocking and cleaning.

Responsibilities

• Lead and motivate the team to achieve store targets.
• Ensure excellent customer service and manage customer needs.
• Monitor and improve key performance indicators (KPIs).
• Support operational tasks including cash management and cleaning.

Skills

Customer Service

Team Leadership

Multi-tasking

Problem Solving

Job description

Summary

Assistant Store Managers fulfill an important role within our business by supporting the Store Manager in developing and holding their store team accountable as they provide our customers with the shopping experience that Lidl is famed for in 30 countries. Our most successful Assistant Store Managers take ownership of their store’s performance as if it were their own business, willing to put in the physical work required to get the job done. They exhibit a proactive leadership style, meeting both operational and personnel-related challenges head-on. They can pivot smoothly between tasks and projects and multi-task efficiently. They have an eye for potential, evaluating training needs accurately and prioritizing employee development. Most of all, they are passionate about our core business – providing our customers with high-quality, low-price, and hassle-free shopping.

What You’ll Do

• Work hand-in-hand with the Store Manager to lead and motivate the team to work to their full potential every day
• Ensure and provide excellent customer service throughout the store and be the lead point of contact for all customer needs
• Monitor and drive continuous improvement of store Key Performance Indicators (KPIs)
• Lead essential team projects, such as weekly promotional sets and routine re-merchandising
• Provide hands-on support for any and all other operational tasks, including cash management, working stock, cleaning, and other essential store functions
• Ensure a safe, positive, and productive working environment for all store employees based on company and legal policies and procedures

What You’ll Need

• Determination to complete every to-do list on time, hit your store targets, and maximize productivity
• Experience in leading and developing a team in a fast-paced environment
• Excellent customer service skills, including the patience and ability to de-escalate tense situations
• Readiness to participate in the physical operations of the store, including stocking, cleaning, and ringing, on a daily basis
• Must be 21 years of age or older
• The ability to obtain and maintain ServSafe certification

What You’ll Receive

At Lidl, we know that in order for our people to do their best, they must be at their best. That’s why as a company, we offer one of the most generous benefits packages in the industry.

All our Lidl employees are eligible to receive the following benefits:

• Medical & Prescription | Dental | Vision coverage
• Paid Holiday & Paid Time Off (PTO) to use for sickness or vacation
• A dedicated training plan to ensure you are set up for success
• 401k Plan (+ 5% company match and no vesting schedule)
• First-in-the industry COVID-19 Benefits
• Voluntary Term Life & AD&D Insurance
• Total Well-Being Program
• Incentive Programs like Employee Referral bonuses

In addition to the great benefits above, our Full-Time employees receive these additional benefits: Group Term Life & AD&D Insurance, Short & Long-Term Disability Insurance, Voluntary Critical Illness and/or Accident Insurance, Parental Leave – 100% pay for birth mothers and non-birth parents, Additional Paid Time-Off & Sick Time.