Assistant Store Manager- TOMMY HILFIGER

Tommy Hilfiger; Woodburn (OR); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to enhance store performance and drive sales. This role involves supporting staff recruitment, maintaining high customer service standards, and ensuring a visually appealing store. The ideal candidate will excel in leadership and communication, fostering a positive work environment. Join a team that values inclusivity and offers competitive benefits, including health insurance and flexible work schedules. This is a fantastic opportunity to grow within a dynamic retail environment and make a significant impact on store success.

Benefits

Health Insurance

401(k)

Flexible Work Schedules

Wellbeing Programs

Employee Discounts

Qualifications

• Experience in retail management or similar role.
• Strong leadership and communication skills.

Responsibilities

• Support store performance and sales growth.
• Manage staff recruitment and development.
• Maintain store appearance and customer service standards.

Skills

Customer Service

Sales Management

Staff Recruitment

Inventory Management

Time Management

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

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About TOMMY HILFIGER

TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, established in 1985 in New York City. Known for its vibrant Americana spirit, it creates accessible luxury for a diverse, global audience. The brand includes TOMMY HILFIGER and TOMMY JEANS, with various licensed products spanning generations and geographies. Its marketing strategy taps into culture through the world of F.A.M.E.S.: Fashion, Art, Music, Entertainment, and Sport, with campaigns featuring athletes, musicians, and entertainers. Explore more about TOMMY HILFIGER on YouTube, Instagram, TikTok.

Position: Assistant Manager

Reports to: Store Manager

Summary: The Assistant Manager shares responsibility for the store's overall performance, supporting sales, staff recruitment and development, store appearance, and expense control.

Overall Responsibilities

• Generate sales and profit, minimize losses, and maintain a visually distinctive, well-kept store.
• Implement strategies to meet and exceed business goals.
• Maintain high customer service standards.
• Communicate effectively in writing and verbally.
• Represent the TOMMY HILFIGER image through appearance.
• Ensure store productivity and profitability, including sales growth, staffing, and inventory management.
• Manage store activities in the absence of the GM/SM or Associate Manager.
• Prioritize and manage time effectively.

Operations

• Adhere to company policies and procedures.
• Maintain security and safety standards.
• Identify problems, analyze causes, and generate solutions.
• Control expenses, including payroll.
• Attend management meetings in the absence of senior staff.
• Follow inventory shrinkage programs.
• Oversee shipment processing, inventory counts, and price changes.
• Ensure the store has necessary tools and knowledge to use them.
• Manage store openings and closings.

Leadership Responsibilities

• Assist in recruiting and hiring qualified sales associates.
• Develop staff knowledge in product, merchandising, operations, and customer service.
• Motivate and support staff to meet store goals.
• Handle difficult situations professionally.
• Seek support when needed and lead by example.
• Maintain confidentiality and meet commitments.

Merchandising & Visual

• Supervise specific departments to maximize performance.
• Oversee merchandising directives, updates, and markdowns.
• Analyze sales data to identify top and slow sellers.
• Maintain high store presentation standards.
• Ensure store organization and cleanliness.
• Report merchandise and visual issues to management.

Wellbeing & Benefits

We offer competitive benefits including health insurance, 401(k), flexible work schedules, wellbeing programs, childcare and elder care services, education support, and employee discounts. Eligibility varies by employment status, location, and tenure.

About PVH

We are dedicated to building desirable brands like Calvin Klein and TOMMY HILFIGER, fostering an inclusive environment, and driving fashion forward responsibly. PVH is an equal opportunity employer committed to diversity and inclusion.

Additional Information

Position level: Mid-Senior, Full-time, in Retail Apparel and Fashion.