Assistant Store Manager - The Mall at Chestnut Hill, Chestnut Hill, MA

vineyard vines; Massachusetts; On-site; USD 68,770,000 - 91,693,000; Full time

Benefits offered by this job

Medical, Vision, Dental Insurance

401K

Generous employee discount

Bonus program

Paid parental leave policy

Tuition reimbursement

Volunteer hours

Job summary

vineyard vines is seeking an Assistant Store Manager at The Mall at Chestnut Hill to lead daily operations, coach crew, and maintain a welcoming, high‑energy store environment. You will drive sales, customer connection, and brand presentation while acting in the Store Manager's absence.

The role requires 1+ year in retail supervision, strong communication, inventory and merchandising skills, and flexibility for holidays and weekends.

Qualifications

• 1+ years of retail supervisor experience in a similar volume.
• Proficient with Microsoft Office, Google Suite, and virtual video platforms.
• Strong verbal and written communication skills.
• Inventory management and merchandising abilities.
• Analytical and problem-solving mindset.
• Time management and prioritization skills.
• Commitment to career growth of self and others.
• Preferred experience in social media.
• Must be able to bend, reach, carry up to 50 pounds.
• Holidays, nights and weekend availability.

Responsibilities

• Supports the development of strategies to exceed financial goals.
• Delivers an energetic and omni-channel sales floor experience that builds brand connection, customer engagement, and sales.
• Focuses on building client relationships and community engagement to gain new customers.
• Motivates and measures performance of Crew Leads and Crew.
• Acts as a mentor to Crew Leads with transparent communication.
• Educates Crew on product information and brand initiatives to enhance the customer experience.
• Builds an environment that fosters open communication with Crew and headquarters partners and solicits feedback to continually improve the store experience.
• Networks and recruits to help maintain a talent pool to fill open positions.
• Evaluates store operations for opportunities to enhance efficiency, productivity and profitability.
• Supports store merchandising to reflect current compass, brand initiatives and local customer needs.

Skills

Customer service

Leadership

Communication

Adaptability

Team motivation

Analytical thinking

Tools

Microsoft Office

Google Suite

Video conferencing platforms

Job description

Assistant Store Manager - The Mall at Chestnut Hill, Chestnut Hill, MA

Job Category: Retail/Outlet - Management

Requisition Number: ASSIS004059

• Posted : September 3, 2026
• Full-Time

Locations

Showing 1 location

MA Retail Chestnut Hill
Chestnut Hill, MA 02467, USA

Description

Who we are:

In 1998, we were stuck behind desk jobs we didn’t like … and we were miserable. So we quit. We tossed out business suits for bathing suits, got our wisdom teeth pulled while we still had coverage and signed up for every credit card we could. On the same day, within ten minutes of each other, we walked out of our jobs, grabbed a drink and started chasing the American Dream. Twenty years in and some things have changed, but we’re the same at our core. We’re still having a ton of fun, hanging with Real Good People, and sharing the gift of the Vineyard with everyone we can.

Who you are:

With a love for our brand, a drive to learn, and a passion for an “every day should feel this good” store experience, you’ll help build a fun and inclusive store culture for our Crew with a focus on driving results. As an ambassador of the brand, you’ll think of new ways to evolve your business through connecting with your customers and community. You’ll lead the Crew in the absence of the Store Manager with transparency, while coaching and inspiring them to drive results through engagement and accountability. You must embrace and lead change while remaining flexible to the ever-evolving needs of the business.

What you’ll do:

• Supports the development of strategies to exceed financial goals
• Delivers an energetic and omni-channel sales floor experience that builds brand connection, customer engagement, and sales
• Focuses on building client relationships and community engagement in order to build repeat customers and gain new customer acquisition
• Motivates and measures performance of Crew Leads and Crew to increase profitability
• Acts as a mentor to Crew Leads and aides in their development through transparent and candid communication
• Educates Crew on product information and brand initiatives to enhance the customer experience, ultimately driving sales
• Builds an environment that fosters open and respectful communication with Crew and headquarters partners and solicits feedback to continually improve the store experience
• Networks and recruits to help maintain a talent pool to fill open positions
• Evaluates store operations for opportunities to enhance efficiency, productivity and profitability
• Supports store merchandising to reflect current compass, brand initiatives and local customer needs

DOR Overview:

In addition to your role responsibilities, you will be asked to take on a Division of Responsibility (DOR). DOR’s are a set of distinct responsibilities that are assigned to leaders within the store to ensure clarity around execution of work and support development and growth. DOR’s are not a title or position but opportunities for individuals to progress within their role. *Note – DOR’s will rotate, so that managers are proficient in all areas.

Leadership Competencies:

• Drives results
• Customer impact
• Collaboration
• Accountability
• Talent builder
• Self-awareness
• Change agent
• Vision and strategy
• Balance

Requirements:

• 1+ Years Retail Supervisor experience in similar volume (or equivalent)
• Microsoft Office knowledge, Google Suite & Virtual Video Platforms
• Proficient communication skills – verbal and written
• Inventory management and merchandising abilities
• Analytical and problem solving
• Time management and prioritization skills
• Commitment to career growth of self and others
• Preferred experience in Social Media
• Must be able to bend, reach, carry up to 50 pounds
• Holidays, nights and weekend availability to support the needs of the business

As an employee at a vineyard vines retail location, all team members must have the ability to:

• Stand and/or move around for extended periods of time
• Reach, carry, bend, and climb ladders occasionally
• Lift up to 40 pounds, unless an accommodation is requested

How we make EDSFTG for you:

• Competitive medical, vision, dental insurance
• Incremental paid time off based on tenure
• 401K
• Generous employee discount
• Bonus program
• Paid parental leave policy
• Tuition reimbursement

Volunteer Hours: Eligible field employees receive eight volunteer hours per calendar year to support a cause of your choice outside of work

Hourly Range: $24.23-$32.00

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.