Assistant Store Manager - The Golf Mart

Worldwide Golf Shops LLC; California (MO); On-site; USD 50,000 - 60,000; Full time

Job summary

A leading company in the golf retail industry is looking for an Assistant Manager to promote a positive store culture and ensure excellent customer experiences. The role involves managing daily operations, supporting staff development, and maintaining store presentation. Benefits include competitive pay, bonuses, and growth opportunities within a vast network of golf stores.

Benefits

Quarterly bonuses

Paid vacation

401(k) matching

Health benefits with company contribution to HSA

Employee discount

Golf-specific learning opportunities

Hands-on training

Qualifications

• 2+ years of retail management experience or related golf industry experience is required.
• Strong golf background preferred but extensive retail management experience can substitute.

Responsibilities

• Maintain knowledge of golf products and ensure staff can educate customers.
• Control expenses, manage visual presentation, and ensure compliance with policies.
• Develop external relationships as a representative of the Golf Mart brand in the community.

Skills

Customer service

Retail management

Communication

Problem-solving

Education

High School Diploma or equivalent

Tools

POS register systems

Inventory management systems

Job description

Job Details Job Location: The Golf Mart - San Rafael - San Rafael, CA Position Type: Full Time Salary Range: Undisclosed Job Category: Store Management Description

What We Offer:

• Our Assistant Managers receive base pay + quarterly bonuses

• We offer paid vacation, 401(k) matching, and health benefits with company contribution to the HSA for full-time employees!

• There is no better time to work in the golf industry! All employees receive a strong employee discount, golf-specific learning opportunities, and hands-on training.

• The Golf Mart is part of the Worldwide Golf family. Worldwide Golf has over 95 stores in 25+ states. We’ve been in business over 50 years and we are growing!

• Worldwide Golf is one of the largest golf retailers in the world, giving you more opportunities for growth and mobility.

Job Description:

The Assistant Manager atThe Golf Mart is responsible for promoting and maintaining a store culture that is consistent with Worldwide Golf’s values, including the “Sure No Problem” philosophy, which has made Worldwide Golf what it is today. "Sure No Problem" means putting the customer first, and doing whatever we can to ensure a memorable and positive customer experience.

The Assistant Manager executes the day-to-day plans and strategies developed by the Store Manager. The Assistant Manager also has shared ownership for creating a positive golf store experience. Responsibilities Include:

• Maintain strong knowledge of all golf products and ensure that employees can educate customers on all golf products and offerings.

• Control shrink and expenses while ensuring the sales floor is adequately stocked & signed, and golf products & merchandise are displayed to brand presentation.

• Ensure execution of all visual merchandising programs, modules, and direction while implementing floor moves, merchandising and display maintenance.

• Ensure compliance with all policies and procedures through regular store management, meetings, store walk-throughs and audits, etc.

• Monitor company communication tools daily and adjust schedule to execute workload as needed.

• Become a Golf Mart brand ambassador in the local community, making key external relationships and partnerships in the golf industry.

• Appropriately respond to any negative customer experience by de-escalating the situation and making things right for the customer. Use customer feedback to recognize/coach employees.

• Help employees grow their career and golf skill set by identifying additional opportunities for growth.

• Recognize and suggest ways to improve processes.

Qualifications Desired:

• 2+ years of retail management experience OR experience working in the golf industry is required.

• A strong golf background is preferred, but not required if candidate has extensive retail management experience.

Requirements:

• Have a working knowledge of POS register system and word-processing, spreadsheet, inventory, internet and order processing systems.

• Ability to read, write, analyze and interpret business reports, correspondence and procedures effectively and presenting that information with excellent written and verbal communication skills.

• Ability to calculate figures and amounts such as discounts, interest, commissions and percentages.

• Freely access all areas of the store including sales floor, stock area and register area by standing, walking, stooping, crawling, climbing, crouching and kneeling and lifting and/or moving up to 35 pounds at any given time.

• Work varied hours/days as business dictates.

This is a full-time position. If you are looking for part-time positions or other job opportunities, please check out our careers page: https://careers.worldwidegolfshops.com/

Who We Are:

The Golf Mart is part of the Worldwide Golf family, which includes well-renowned golf retail and e-commerce brands, including:

Roger Dunn Golf Shops | Edwin Watts Golf | The Golf Mart | Golfers' Warehouse | Van's Golf Shops | Uinta Golf | Las Vegas Golf Superstore | Golfdom | Mike's Golf Outlet | Golf and Ski Warehouse | Cool Clubs | Worldwidegolf.com | Globalgolf.com | Fairwaystyles.com | Getclubs.com

*The pay range for this position is $50,000 - $60,000 per year, including quarterly bonuses based on store sales. Individual starting pay within this range may depend on geography, experience, expertise, and education/training.

Qualifications